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November 2023 by Mario Flores
Currently waiting to finish my oil change and had to comment on the customer service. Amazing welcome, took my car ahead of schedule time, informative on how to do some self services if needed... Even offered me candy. Lol will definitely recommend and come back when it's time for the next oil change.Service: Oil change
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October 2023 by David R
This is a standard in-and-out oil change shop. It's what you're looking for, quick, and fairly priced.The employee knew I wanted an oil change, they didn't try to guilt me into any other services, he simply drained the oil, and filled the oil, he also let me know the old oil still looked pretty good.Service: Oil change
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October 2023 by T B
Didn’t read the reviews but don’t understand how this isn’t a full 5 star rated place. I’ve had my car serviced here for every oil change. The mechanic never steers me wrong plus always has caramels on deck so wish I could rate this place a 6 star!
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September 2023 by Danielle Fick
I honestly don’t know why I waited so long to write this review. Don’t go here as a woman unless you want to be ripped off and lied to. I came here a couple months back to get my oil changed before work. I’m a young girl who doesn’t know much about cars so I often get intimidated going into auto shops. The men here were very kind and I trusted that they were being honest with me. I told them I needed just a basic oil change with conventional oil for my Nissan Sentra. I was in the waiting room when the mechanic came in and told me to follow him. He showed me his computer and said he looked up what kind of oil my car needed and it said synthetic. First of all, you’re a mechanic and you need to Google what kind of oil a Nissan Sentra needs? I knew my car didn’t take synthetic, but I TRUSTED him because why wouldn’t I believe what he was saying? I was charged $80 for synthetic oil (it said synthetic on the receipt too) and left but knew something was weird because I’d never paid that much for a simple oil change. I looked up at the sticker in my car that tells you what mileage you are due for another change and noticed it said “CON”. I called my dad and asked him what this meant and he called this place and asked what it would mean if a sticker from them said “CON” and they responded that it meant they had used CONVENTIONAL Oil. I was so upset after learning that I had been taken advantage of and lied to by these grown men that I trusted to take care of me. I ended up going in the next day to get my money back and was greeted by a man who told me that they must have made a typo on the receipt and meant to say conventional. That was 10000% not a typo. Your worker literally brought me out into the garage to show me that my car “needed synthetic”. He convinced me that my car needed this synthetic oil, just so he could get a couple extra bucks. Definitely not a typo. Not to mention, I read my owners manuel once I got home and it says my car needed conventional. The reason for me writing about my experience is to warn others that this place is shady and will do just about anything for a couple extra bucks. Don’t trust them and go somewhere else where you won’t be ripped off.
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September 2023 by Matthew Scaro
Scam artists. Watch for the bait and switch. They offer a discount. If you give them a five star rating on Google maps, which is why this is highly reviewed. Make sure to ask for everything in writing before you do any sort of business with these people. They will tell you one price and then hit you with double the price at the end.
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July 2023 by Michael Spiro
I have been a customer for years and always had been happy with the service. We have 4 cars that we take here. Today my son took his car here for an oil change. They upsold my son almost $75 for a motor flush and Lucas treatment on a car with 38,000 miles that has had full synthetic oil from the day it came from the lot. Service is good, but the fact that they prey on naive people to upsell services that are unneeded is poor business practices. I understand everyone is in business to make a profit, but to tell him he needs a flush because the oil is black. All oil is black at the end of life… just be truthful and don’t use scare tactics.
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July 2023 by Júlio França
Good place and good price on oil change. I don't speak English very well, but the employee was patient and friendly. I will come back whenever I need to!
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June 2023 by Nikki G
JD is awesome and very polite, i went in to bring my aunts car for an oil change and he let me know her car is a full synthetic only, he was polite enough to break it down for me and advised me to steer clear of shops that don't tell you exactly what ur car needs. These guys have ur back!!
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June 2023 by Zach Bilen
These guys are the best. Always fast, polite, and go the extra mile to make sure you get the best service possible. Have been coming here for a few months now and have never had an issue.
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June 2023 by Deborah Janice
Chuck & his team are professional, courteous & knowledgeable. I highly recommend this business for all your car needs. Above & beyond what I expected.
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June 2023 by Jason Wiberg
Every time I get my oil changed the staff is in a good mood and if they are busy they acknowledge you and let you know it may be a little longer to get work completed which I'm fine with . I would rather they take their time and do it right
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May 2023 by Mikaila Conforti
I have been coming to Pit Stop for a few years now, so please read this review knowing that this is more than an “I was here once and had a single experience.”Every time I come here, I leave feeling educated about my car and confident in my decisions. I have been served by many people here and have always felt this way (they must have a great vetting process for who they hire), but I must give a shout out to JD for his approachable demeanor and his knowledge base. I never feel d*** for asking questions and he goes so far as to educate me on what the root of the problem is, how important / urgent it is to fix, and is always upfront about how much I would expect to pay. I never feel taken advantage of or pressured to pay for more than I came for, but I almost always come back here for the fixes they recommend because they are good at what they do and only recommend fixes that make sense. I know I’ll be honestly taken care of, which makes this the kind of place I enjoy supporting. Thanks again JD for all of your expertise and hard work!
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April 2023 by Lisa Powell
Started hearing a noise in my right front side on Friday & at 6:30 on Friday night I went to their shop they close at 7, JD was there and I asked if someone could take a look real quick listen to the noise he said sure he got right under my car and saw the issue. He said that I could come back Saturday morning and they would be able to fix it for me. JD was nice enough to drive me home in his own car while they worked on mine. All of the guys were very friendly and they worked efficiently and the price was reasonable for fixing the sway bar $272. I’ll definitely be back. Thank you for being straight to the point, honest & no run around.Service: Steering & suspension repair
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April 2023 by Brian Oswald
Fast, friendly, and reasonable price for an oil change.
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March 2023 by Kenn Pappas
JD, one of the service techs, changed my oil in a highly efficient manner. Not only that, he noticed a broken spring by my right rear tire and assisted me on fixing it.Service: Oil change
