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September 2024 by S B
Ashley is wonderful!
All my cupcake cake orders turn out perfect ?
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December 2019 by Rita K.
The store manager needs to control his swarming band of teenagers who leave registers unattended and seem to think its social hour. Go during the day when the adult workers are in control. And always make sure you have all your bags. I have had to go back for items not put in you bag but riding that carousel.
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September 2019 by William H.
Phillip Armstrong This Walmart goes way passed bad. And Mr. Armstrong name is on the top of their receipt. I have spoken to Mr. Armstrong on several occasions about issues at this location after calling corporate. The first issue was that he had no cashiers and his employee was making everyone do self check out. I am sorry, I work all day then I go and get a few hundred dollars of things in your store and you want me to scan and bag it and pay for it ? I sorry I don't think that is right. I have to go out and do my job to pay your job that you don't want to do. Mr Armstrong told me have an employee find him and he would cash me out. The second issue the ammo being left unattended in sporting goods. No it not against the law, but it is really irresponsible. In this day with school shootings on the new almost everyday just to leave 1000's of rounds where anyone can take them this dose no seem to really affect Mr. Armstrong. On the other hand me as a parent has me very concerned that anyone can just grab boxes and walk out with them. Then a few weeks ago,My friend and I went shopping. I had 10 case of soda and a 50 in tv and other thing. I was a very big order. I had 4 employees watching them ring me up. They would not take the soda out to the car after it was rung up because the sale was not completed. I can understand that even though I had a handful of cash. I wanted them to lay the soda down first so I could put the tv on top of them. And as we are walking out another employee has the nerve to stop us to check are receipt with four more employees. You got to be kidding. I know that the Walmart at north ave in Chicago stop people because of high store loss. I spend over 600.00 in your store have four employees watching me and now your going to check my receipt and do a half a** job at it and treat me like a criminal. Yes another call this time Mr. Armstrong says Walmart we can do that and we go back and forth on the phone like little kids to finally he tells me I can come in and show me on the computer where Walmart says it's ok. As far as I am concerned his name is on the top of this receipt and fall solely on him. Mr Armstrong allows his employees to travel around his store in packs socializing with one another. He argues with the customers like a little kid on the playground. There is no consistency of store policy at any level. He is has no control of his store. And now that he has them checking receipts his store must be starting to loose inventory. Whether it is because the job has overwhelmed Mr Armstrong or because of lack of interest or incompetence one thing is certain this store will be drawing attention from corporate.
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March 2019 by Sarah E.
This store won't do returns after 8pm which is crazy considering Target does returns until it closes at 10pm. I hesitate to buy things as it's so hard to return them. On the weekends there are lots of empty shelves, especially in the drink, snack, and diaper aisles. Once an employee asked me to help her reach diapers on a top shelf when I was 9 months pregnant, even though I would have had to climb the shelves to reach them. Around 10pm lately they've been closing the cashier assisted aisle and making everyone use the self checkout, which is only manned by one employee.
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February 2019 by Wes L.
If you can avoid any walmart avoid it here. The lot is just piled with carts everywhere. (Shoppers fault) but they have cart people for that reason... All 5 of them were standing inside vaping or something and not doing their job. Hard to even park your car considering this unless you dont mind your car getting smashed up. The other day I put 8 carts away myself. 2ndly never purchase a walmart protection plan. We did for a vacuum and let behold it's through a 3rd party. So I'm not going to take a day off work to have someone come to my house to look at it deem it is broken and than wait weeks to get a new one. So I left it at the counter and just bought a new one myself. I thought when i purchased a WALMART 2 YEAR CARE PLANE it was theough walmart... guess not. This location the shelves are always empty. The selections SUCK here. Everyone is rude as can be. It is a shame as it is literally right by my house... other wise I'd go elsewhere.
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August 2018 by Sally P.
I can't believe I have to give it 1 star because there no zero star option!!!! Extremely disappointed this isn't a whole chicken looks more like a Cornish hen. This is ridiculous!! Thought I would save myself from cooking tonight, this will not feed my family!! I feel completely let down , this shouldn't have been placed in a container to be sold!
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March 2018 by Amanda H.
Love this walmart i shop here weekly and everytime i go the employees are so happy and friendly when i need help with anything and they always seem too have what i need with out being out of stock and everything is so fresh
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February 2017 by J W.
I think who ever manages the store needs to TELL these workers to do their jobs. Everyday I go to Walmart, your workers seem to not care for their job. Always leaving the carts out to pool in the parking lot in not only one section but multiple. Your workers play music out loud and fool around, bending/ creasing products in boxes. Take your job seriously and talk to your workers about doing their job! The store is good, nice layout. It's just more the new/ younger workers fooling around and not doing their jobs.
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July 2016 by Amelia W.
Pros: The new store is spacious, bright and clean. The managers and many of the workers go out of their way to greet customers as they walk by. It's overrun by staff stocking at all times, but especially early morning (~7am) which can be a little inconvenient when they block aisles, but at least it's well stocked. And, as always, it's cheap. Cons: I've been surprised at the limited selection... a number products we get regularly at other grocery stores aren't here. Somewhat regularly, the staff I'd expect to be most friendly (cashiers, deli, etc.), seem more interested in talking to each other than to be bothered with guests. I really hope the management's efforts to maintain a clean and friendly store win out.
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July 2016 by Gordon G.
I wish I could write two separate reviews. One for the early bird hours (8am or so) and one for every other time of day. The early bird review would be easy: 5 stars. Clean store, easy to get around, easy to find parking, easy to find things, not crowded, average age of customer: 53. The condensed review for every other time of day would be: 1 star. Messy store, difficult to get through congested aisles, no parking, can't find things/some shelves are empty, ridiculously crowded, average age of customer: 8. More of the latter review in depth: The vision center does not even know what kind of insurance they take. They were useless incompetent morons who probably normally work in the baby shoe section of the store and were called in to fill-in for the optometrist. "Dr. Chrissy", junior of Dundee Crown High School, captain of the JV girls basketball team, will be conducting your eye exam today! Tomorrow, Juan from the gas station will be your doctor. Pathetic. Do not even bother visiting the garden center. I will give them the benefit of the doubt that they will hopefully expand next year since their store opened late in the flower season this year. The deli department is ABSURD. On opening day at around 7:30pm, the two children running the deli department were shooing customers away, telling them that they were closed. That's really brilliant, Walmart. On opening day, you decide to turn away customers. So during my next attempt at getting some pastrami and muenster cheese, I finally found the Walmart Greeter (one foot in the grave, filling in for whoever should be working the deli) picking his nose and counting the number of light bulbs hanging from the ceiling, while standing by the macaroni salad. So I reluctantly placed my order with him. About 20 minutes later, I finally got my pound and a half worth of meat and cheese. While waiting, I spent the time completely intrigued with another employee hosing down the rotisserie chicken cage and witnessed a day's worth of chicken grease being mopped around all over the floor of the bakery. Yum! I don't understand why people insist on bringing their 7 children to Walmart with them while shopping for groceries. It makes the store crowded. I will just leave it at that. The Clientele of the new Carpentersville Walmart makes me wish I could hang out with the people in line at the DMV. At least most of them are 16 or older! There is one vacant stall located in between the salon and Subway... I heard rumors that Senor Jimenez of West Dundee will be opening his new business there: Abogado de Inmigracií³n. I think I'll be returning back to the Crystal Lake Walmart, even though the drive for me is longer.
