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August 2023 by Brittany
I haven’t ever had any issues here. My unit was clean and ready the day I got it. I have only ONCE been late and they were super nice about it. I was worried they’d sell my things but they are real people and understand. I checked a LOT of prices and they have the most reasonable pricing. They also have a fence around the storage buildings and it helps make me feel like my things are secure. I recommend them to ANYONE who asks or mentions storage places!
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April 2023 by Marjorie Blessing
Easy access to Drop Box for payments
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January 2023 by Charlene Hennis
My dad has had his Durango (not running w/transmission in the cab) at storage for a couple of years, well took him out to get it ready to tow and the back window was smashed in, transmission stolen, lights stripped off not one single word ("security" said he noticed it fall) but they sure as hell made sure they got their payment every month, 0/10 would not recommend at all
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June 2022 by Marlo Brown
Great place to store belongings; prices are very good, hours of operation are convenient and the sales team is really nice! Security footage a plus when visiting your storage. On-line pay easy to navigate and get things done! Clean grounds.
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May 2021 by Todd E.
AAA Safe Storage - NOT Safe. AAA Self Storage on Donna Drive is ... well ... not safe. Until today we had our camper there. Last fall the battery was stolen (from my camper and at least 4 others). Oh well, these things happen. Emboldened by the lack of action on past battery thefts, the tweakers returned. This morning, prepping for a trip, we found that the camper was broken into again, (storage bins pried open this time) the load leveling hitch, anti-sway bar, toolbox, extension cords, sewer & water hoses, grill and countless misc. items I won't notice missing until I need them are gone. It will probably cost me around $1000 to replace everything - but that's not the biggest issue. The biggest issue is the disruption. You make plans, you assume your property will be where you left it ... and it's just not. Again, we were not the only one. If you have a camper stored at AAA Safe Storage on Donna Drive in Carterville, you were robbed. Storage bins were pried up on every one I took a cursory look at. I will pay 3X more per month to store my camper elsewhere.
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September 2020 by mechmannfr
They have my things held hostage so I'm gonna say nice things till I can get um backGood place, totes not bad.
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August 2019 by t moore
The price was reasonable. The guy there is awesome, helpful & friendly. My unit was bigger than expected & clean, and I love the roll up & down doors. The updated structure of the unit is built to prevent pest & critters from getting in also😀
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September 2018 by Debi Combs
Very good service. Very helpful
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June 2014 by cptjaneway12
Very expensive, no fence or gate, only a few cameras that see very little, trash in the driveway. Just costs way to much, highest in the area. The lady who works there is nice but she has a high priced place and low price services.
