First Mid Bank & Trust provides excellent service. The staff is very nice, helpful, sweet, and personable. They are like family, extremely friendly, approachable, and on the ball. Customers report never having a problem and find the bank trustworthy. The local branch in Carterville is known for answering calls directly. They get the job done every time, making clients feel cared for and valued. Many recommend it as the best service, miles ahead of other banks, and one they never want to change.
The nicest folks in town and always on the ball, and ready to help!
June 2023
Staff has always been very nice to me even when I’m a pain lol!! This is the bank you would never want to change. They are so helpful and sweet. They get the job done every single time!!❤️?
April 2023
Best service in southern Illinois everyone there is like family couldn’t ask for a better group of employees. Keep up the great work!!!!
