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December 2023 by Frank Rimnac
Great people. I highly recommend getting your glass needs handled here.
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August 2023 by Tee Morris
I received poor service here, but to be fair they ended up cutting glass and providing it for free. I will still use a different company
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June 2023 by Kat Hall
Amazing service. Great people! Service on my cracked windshield was a reliable, experienced, and fast replacement. Their guarantee is top-notch! I would not only use them every time but also suggest to anyone to also!
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June 2023 by wade underhile
My old windshield was trashed, there was rust around the windshield but they sanded it and got a perfect fit. I couldn't be more satisfied with the job they done. I need a windshield in the future? I'm going to the glass doctor.
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May 2023 by Jae Naugle
I was trying to get a quote on having our windshield remounted/sealed as it is leaking. Called 3 times. After waiting on hold for over 6 minute's I was hung up on. 2nd attempt, waited 4 minutes then was hung up on. 3rd time when I was asked to please hold", I stated I would rather not as I've been hung up on twice already. Lady was very rude, stating"I am the only person here and answering phones for 3 businesses so WHAT do you want"? At this point, I hung up the phone.It's all good, I will happily take my business (and money) elsewhere.
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May 2023 by Jessica Glasco
They are horrible!! We dropped our window off in January and as of May 9th WE STILL DON’T HAVE OUR WINDOW.Every time we call it’s a different reason. They have gotten the size wrong 3 times now! They also lost our frame we gave them! So it’s not like I can take my frame and go somewhere else. Once they put in a screen, the second it was a completely wrong window and third it was the wrong size even AFTER they sent a guy out to measure our window! We finally gave them one of our current windows and today when I call (because they said it would be done this week) apparently the only man on the planet who does windows is out sick this week. The woman on the phone was incredibly rude when I got frustrated and hung up on me. Absolutely horrible place.
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March 2023 by Tammy Kilby
Replaced windshield in my semi. Great people. Fast friendly service.
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February 2023 by Adams Farm
Called 3 times to get some one to come out to measure a window and quote it. Never heard back from them so contacted three more times… still not fixed.
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February 2023 by Kenzie Adams
I made over 9 phone calls trying to get a window replaced. Took 2 months to schedule. They had to reschedule the repair. No one showed up or bothered to call and say they weren’t able to come.
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February 2023 by K A.
I started inquiring with them in October. It took a web inquiry and three phone calls to get scheduled for a quote. I never heard back after the quote. Called several more times and finally got a manager to schedule the service in February. Initial appointment was rescheduled by them. On day or appointment no one showed up or called. I called them and they didn't have any intention to let me know until they tried to reschedule the next day. When I told them I was not paying full price for this service they offered me $25 off. I've lost a lot of time with 9 total phone calls, and missing half a days work. They were more concerned about losing money on the job than making their mistakes correct or providing any level of customer service. I cancelled the service and I am going elsewhere.
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February 2023 by J.l. Martin
They were great, done a great job and didn't t take as long as I thought. If I need anything else I will call them.
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October 2022 by TATEON PRUSACZYK
I would recommend Glass Doctor for residential glass needs. I have never used them for automotive, so, that's why I cannot leave a review for that. However, Carla was good about communication, and Chris the Manager made sure my window replacement glass was ordered and the job was done on the scheduled date. They got the windows repaired within 4 weeks of contacting them. Given the recent inflation, I also think Glass Doctor is reasonably priced, and repairs can definitely save money over replacement. The tech Chris sent to me did a great job installing the window replacement glass, also.
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October 2022 by Jessica Rawlins
We had an appointment set up & they no showed - called 3.5 hours after the appointment time to "reschedule". When I reminded them that they had stated "before noon" so I made sure to be home & they never communicated, the lady didn't seem bothered at all. I rescheduled for the next day "before 11am" & they no call no showed. Professionalism is extremely lacking... not to mention its a waste of my time. We will find somewhere else to get the glasswork done
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August 2022 by carlos perez
Came last week. There is no reception just one tech in the back working. He let me stand and sit for 25 minutes then said he couldn't stop working on the current project. OK.
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May 2022 by Ernie Murphy
If you are particular about your vehicle please take it someplace else. I waited on my vehicle for over two hours, they stripped the rear view mirror screw and it would vibrate so bad you could not see through it. Rivets were popped out not drilled out, a rubber seal by the engine bay was removed and never replaced (couldn't be found). A Plastic cowl was being held in by two plastic clips, should have been 6 and would vibrate when you were driving. You can hear a whistling sounds as you drive but was told the window was glued in and it won't leak. Do yourself a favor and go elsewhere.