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December 2023 by Matthew Halloran
Ben has handled our leasing for over 10 years. Most of our tenants have been with us multiple years and have no issues.
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March 2023 by Jeremey Houlton
I have several years of property management experience, and have hired multiple managers to oversee our properties. My best experience—by far—was hiring Ben Melbe to manage our multi-family complex in Carterville. He strikes the perfect balance between maintaining the priorities of the owner, and caring for the needs of the tenants. He's an honest, hard working, competent, and enjoyable man!
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March 2022 by Lizy Lew
I applied for an apartment through them. While I did not get the apartment, Ben helped me reach the place that I really wanted an apartment from. Thank you Ben for going above and beyond in helping me!
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March 2022 by Danny Mcguire
I tried over the course of a week to get ahold of some one about looking at their rental properties. So we went to their office. It wasn't handicapped accessable at all and the person I talked to was very indifferent about me not being able to get in.
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March 2021 by Susan Palmer
I would recommend House of Rentals. I have been a tenant for 1.5 years and I have had no problems. If there was something wrong with the house, it was fixed within 48 hours.
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March 2021 by Stacey Smothers
I've lived here only a few months. However, Mr. Ben has been very gracious and understanding with any issues I've had. Especially through this Horrific Pandemic Thats really hit the nation by storm.
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March 2020 by Taylor Morgan
Ben has been very helpful to us throughout the entire process. He has been accommodating to us and had the apartment in a very clean and move in ready condition.
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March 2020 by Karen Campbell
Great place and Ben is a great landlord
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March 2019 by hillary galkin-griffith
As an out of the area property owner it is very important that I am able to depend on House of Rentals in Carterville. Over the years they have proved to be reliable and I trust them to make the right decisions for me and the property. I recommend their services to owners and renters.
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March 2019 by Jason Van Sickle
I lived in an apartment in Carterville ran by House of Rentals for more than five years and loved it! A quiet setting a little off the road that made it feel like being in the country despite being just a minute from town. Any time a repair was needed the property manager was easy to contact and resolved the issue promptly. Ben is the best landlord a person could ask for...highly-recommend!
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March 2019 by Wil Clark
We relocated from Texas and made a quick trip to the area to look at a variety of homes managed by a variety of companies and individuals. We had short time to view as many houses as possible and had a couple on our list from House of Rentals. Ben Melby met with us and took us to several properties. The house we ultimately rented was not on our list but Ben suggested we look at it. It was perfect for us.We rented for a year from House of Rentals. I prefer to spend my money with locally-owned, mom-and-pop type businesses. House of Rentals is just that, a family business. If you aren't into working with humans and all that entails this is not the company for you. Be prepared to leave a message or use the online tool to communicate. Ben was our single point of contact and whether is was a maintenance request just a general inquiry he returned our calls in a timely manner. I particularly liked the ability to set up and manage my rent payment online.
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March 2019 by E. Mills
I had a great experience with House of Rentals. My agent was Ben Melby and he was the BEST landlord that I've ever had. Any time there was an issue with my property, Ben always responded in a timely manner, he's always patient, extremely kind and professional. Initially, I signed my lease to only stay one year, but one year turned in to six years! And it was because of Ben being such and awesome Landlord and because I loved the house. They also hired a great and responsive maintenance team to handle all issues. If you're considering a property with House of Rentals, ask to work with Ben.
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March 2019 by LK Radake
I paid $15 in money order and they never called me. I called up and they just basically lied to me and took my money. They should have gave me my money back. They didnt process the application which they told me they’re going to do it. All of it was totally a lie. They’re there to take advantage of you no matter what. They just want your money. They are extremely rude and uncalled for. I was really hurt by them and now I learned my lesson. I can NOT trust them ever again.Their company really sucks!!!! Never want to deal with them ever again! I’m done with them.
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March 2019 by Zach Smith
Never answers the phone and doesn't return phone calls.Give someone else your business
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March 2017 by Jamie C
They don't answer the phone. Don't know how they make any sales.
