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November 2023 by Rebecca Haught
I am so impressed what a pleasant experience I had with the people at Cary Grove Computers. My Ipad was repaired in less than 24 hours. Both of the people whom I spoke with were so nice and as well as knowledgeable. I will be sure to recommend them in a heartbeat!
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October 2023 by Kimberly Basso Guerentz
Integrity and superior customer service on steroids! Bought a refurbished iPad that never really worked right. Four months past the purchase date, I finally got around to stopping in. Instead of being turned away Cary Grove Computers apologized and worked on the iPad free of charge. Things still weren’t working correctly. So, I brought the iPad back in a couple months later. Once again, me and my ipad were welcomed. Once again, the techs worked on the iPad free of charge with no resolution. The issues remained. My jaw dropped when I was told they were going to replace my iPad. Personalized, small business service at its best!!
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October 2023 by Rockstana Forever
Chad solved my issue immediately and was really friendly and good to work with. I had taken my MacBook Pro to the Geek Squad for a malfunctioning ESC key. They unbelievably told me they would have to send it out for repair and it would take 2 weeks - this is a true story - for a broken ESC key. Chad replaced the key immediately this morning. I was also imprssed with the store - filled with refurbished Macs. Now I know exactly where to take any of my Macs for any problem and am confident Chad will either fix it or make a sensible recommendation.
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October 2023 by Nicole Gaborek
I called them about trying to repair a 1984 Toshiba receiver that was having some electrical problems. I didn't know who else to call in the area but they were happy to try and help me. They had it fixed in about a week (replaced capacitors) and thoroughly tested it before giving it back to me. I'm so thrilled that they were willing to help me!
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October 2023 by Donna Cigrang
I brought my computer in because it quit working and it was repaired within one full day. It works great now! I highly recommend Cary Grove Computers.
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June 2023 by Melissa Garski
Today my computer crashed and I wasn't able to access any files. Cary Grove Computers was busy, and I was leaving for a work trip tomorrow. They still took the time to have me come in to at least see if there was an option to fix things. They spend 30 minutes with me at the counter, and then gave me a trouble shooting option as a last step. I am happy to say that the last option worked- and they saved my computer! Not only did they go out of their way to take the time to assist, they also didn't charge me for this service. I will 100% recommend and always go back to Cary Grove Computers - SHOP LOCAL!
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June 2023 by Neal Tierney
The guy running this is a true computer wizard, if it can be fixed he'll fix it. And the pricing is Incredible, i ended up paying half of what I was expecting
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June 2023 by Colleen Till
Had 2 IPad repairs. Excellent service and reasonably priced. They’re very knowledgeable and helpful. The second repair went a little sideways and required additional work. Chad’s only goal was to make it right, and he did. You don’t find many businesses like this anymore. I highly recommend them.
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April 2023 by William Kolton
Cary Grove Computers - is my place to go to for computer repair,virus, and questions.There prices are fair. I had a question about windows and they answer the without any hesitation and didn't embarrass me.
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April 2023 by Carrie Lubing
When I bought my computer I did not buy it with enough RAM. My needs have changed and I was running into a lot of issues with performance. It seemed like no one was going to be able to help me. Until I met Chad. He was honest from the start, but I had a feeling he would be able to help me. And he did. My computer works better than when I first got it. I can't thank Chad enough. My computer works like a dream now. I would highly recommend bringing your computer to his store if your having issues.
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March 2023 by Robert Fister
This was the first time I used Cary Grove Computers. My wife and I had multiple issues with our laptop. First, the laptop lost the ability to boot up Windows. Second, the laptop office suite was not working. Lastly, we had installed a new Xfinity Gateway and that resulted in a disruption to internet access. Chad was very professional, friendly, and patient as he explained each of the issues and proposed solutions to us. Chad was able to solve each of the laptop issues and returned our laptop in a very short period of time. All of this was done at a reasonable price. Based on this experience, I plan on using Cary Grove Computers for any future computer issues and highly recommend others to do the same.
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March 2023 by Robert Woods
I have not been working with computers for the last 8 to 10 years. So when my computer when down I was not able to get it back up. I took it to Cary Grove. They were able to get it up and running. In no time. And it didn't cost me that much. The work was great and I would use them again.
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March 2023 by Marge O
Awesome service!!! I dropped off my laptop that was having email and internet problems. I use it for business and of course this happened at the worst possible time (always, right?). It’s an older computer and I feared the worst. But Kyle and Chad were super reassuring and had my computer fixed and humming less than 24 hours later. Very reasonable too! I’m now a customer for life! Highly recommend!
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March 2023 by Colleen Merkhofer
I dropped my computer off that was stuck in a boot loop for help diagnosing the issue and possibly repairing it. Chad did everything possible to make sure I was happy with my repair and service
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January 2023 by Danielle Tyger
Chad was incredibly helpful and kind. I thought my MacBook was toast after spilling some liquid on it, but Chad did everything he could to salvage it. In the end, none of my data was lost and although it took a bit of troubleshooting, my laptop is working great! 10/10 recommend.
