“So I was returning a ps5 controller bc it had some defects ( o button was sticking) so I went to this location to do that. They had to order one bc none were in stock. I got the new controller in the mail and it was damaged. I went to the store showed them and the store manager David came out to look at what could be done. David tried to rub off the damage thinking it was something that would rub off. Unfortunately it made the problem worse and on top of that the controller was not in stock at any bestbuy or online. So I had to get a similar one but not the exact same. I was very upset and David handled it very well and was very understanding. Come a month later I saw they had it online. So I went in and it was a hassle free experience.”
8AM - 5PM
105 Prairie Lake Rd, East Dundee
Computers
“Hartford was able to provide the exact equipment we needed to make our event a success. Customer Service was amazing and everything was very user friendly. Would definitely utilize Hartford again. Thank you Karen!”
“I will never buy another computer from anyone else. They just fixed my computer and it works wonderfully. I bought it a few months ago and I love their customer service.”