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“Susan was exceptionally welcoming and was great at walking me through refinancing my car loan. She was patient, kind, she gave great advice for future purchases and she was very friendly. She did not make me feel like I was asking any “stupid questions”. I look forward to working with her in the future.”
“Everyone is always very helpful and cheerful at the Crystal Lake IL branch. I’ve never had a problem. Diana is always able to get me what need in a very timely fashion.”
8:30AM - 1:30PM
415 S Main St, Crystal Lake
Credit Unions
“Lexie is always fantastic help. She’s knowledgeable and straight to the point. Quickly achieves all the goals we come in with. Magdalena is just as great too. Always have good service and a happy clean environment.”
“I've always used consumers. It was my first bank, first credit card. Helped build my credit so much. The staff was always so nice and the building itself is always clean. But since Covid I feel like I've had problems with the online and getting through to people on the phone. I always had to go in to get information. I work nights and make deposits using the ATM. They were under construction for a few days and I noticed they were open and it kept rejecting my deposit. It was just annoying. Ever since the new system in the drive thru I've had nothing but problems.”
“I recently opened my savings account with GLCU, and have nothing but positive things to say! From the moment I walked in the door everyone was so prompt, polite, and made me feel like a valued client! I worked with Lisa Ramos to set up my account and she was very knowledgable and pleasant to work with throughout the whole experience. For anyone looking for a credit union, I highly recommend GLCU!”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Please don't open the new account with this Bank. Specifically in Cary, IL location. They did not give Debit Card in the Branch stating that their Printer is NOT functional. Fair enough! They assured to mail me the Debit Card. Its been 13 days and I did not receive debit card. When I called you to their Call Center, an incompetent lady told me that I need to go the Branch. Meaning she is asking me to drive 1 hour and 15 minute far to the Branch!When I asked her to transfer me to the Executive Team, she kept me on hold for 52 minutes! And still no response!Please avoid them. They don't care about their new customers!Update:Issue of Debit Card is now resolved. Decided to raise to 4-Star!”