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May 2022 by Michelle Mackey
Ellen was a pleasure to work with. She was quick to send over our clients pre approval, communicated the progress of the transaction every step of the way and was able to secure a great rate for our clients! The whole transaction went so smooth. I would highly recommend her if your looking to refinance or obtain a new mortgage.
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September 2021 by Mary Straka
Excellent service by Don McCowan and the Envoy team! We received email updates the entire mortgage journey. Don is happy to explain the process and answer all questions. I highly recommend Don McCowan and Envoy Motgage.
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September 2021 by Lynn Maestro
Excellent customer service. Don went above and beyond, he was helpful all the way through the process! Made the time to answer all my questions and address all my concerns. Grateful for all he and the Envoy team did!!
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August 2021 by Nick Sherman
Ellen was great! She made the process so painless and took away many of the fears I had with the complicated aspects. As a first time home buyer, my wife and I would strongly recommend Ellen and Envoy Mortgage. Ellen was so friendly and answered any questions we had happily, no matter how remedial they were. Great experience!
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July 2021 by Kristin Sherwood
Ellen was professional, friendly and amazing at her job! She was very responsive to calls, texts and emails. We were denied by other mortgage companies but we came across Ellen and we were preapproved quickly. We just closed on our home yesterday and it was the easiest process.Will definitely recommend Ellen w/ Envoy!!?
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June 2021 by Phil Schnoor
Ellen was awesome and constant contact with us on our loan progress. Loan took only 3 weeks and there were times we were working and Ellen was able and willing to meet us to get our information. Highly recommend !!
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June 2021 by Kevin Kascher
Ellen & Envoy got id one! It was a smooth process with a ton of communication and we are so happy with our refinance!
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October 2020 by Micah Koenig
I used Don McCowan at Envoy Mortgage as my Loan Officer. Don was able to walk me through every step of Envoy Mortgage's home loan process. Don is very knowledgeable and was able to answer every question I had and Envoys online application process was completely painless.
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September 2020 by Paul Fatzinger
Outstanding service. Always in constant Communication and willing to pick up the phone whenever I called, no matter the time of day. They made the process so easy and simple, I will definitely be referring others to them.
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August 2020 by R Williams
My wife and I have worked with Ellen McAlpine three times—as first-time home buyers in 1999 plus two refinances since. Each time she has gone out of her way to make us feel comfortable in every situation and confident with every decision. Ellen follows up quickly on every question, and she takes the time to explain everything in whatever level of detail is needed. It didn't take long before we knew we were working with a true expert. It took even less time to know we were working with a truly wonderful person.
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December 2019 by Alexander Fajario
Thank you Ellen! Truly an experience that can be overwhelming and stressful at times made easy. Personal, professional and awesome service from start to finish. Highly recommended Ellen and her winning Team! They put the client first and it shows!!!
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December 2019 by Pete Lovato
We were first time home buyers, and at every turn Ellen and Julie were quick to act and always accommodating. The speed of each step and efficiency was impressive. I have not experience that type of customer service in a long time. They made it feel like my wife and I were their only clients. We also had multiple curveballs that were thrown at us before the close and they always had an easy solution. I will be recommending to everyone I know!
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February 2019 by Pete L.
At every turn Ellen and Julie were quick to act and always accommodating. The speed of each step and efficiency was impressive. I have not experience that type of customer service in a long time. They made it feel like my wife and I were their only clients. We also had multiple curveballs that were thrown at us before the close and they always had an easy solution. I will be recommending to everyone I know!
