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April 2024 by Matt B
No lunch slices ready at 12pm on 4/25/24. Can't even consider this for a quick lunch anymore. And the quality has gone way down.
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April 2024 by Sue B
Ordered a large thun crust cheese and a large thin crust sausage. Picked up on time. Pizza was like cardboard...little to no sauce, over cooked cheese. This used to be the only Rosati's we would order from because the ingredients were very good and proportionate. No longer our go-to pizza place. We can forgive the occasional issue since there are always different people making the pizzas, but this has happened several times and not on the same days at the same times. Thought we found our pizza haven at this Rosati's...unfortunately, the search goes on.
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April 2024 by Jody Klemann
Chairs were up on Tables so that you could not sit, items offered online we’re not offered when we called, forgot the blue cheese dressing on wings and salad
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March 2024 by Isabelle Stadler
My disappointment is immeasurable and my day is ruined. This was not a pepperoni pizza, it was a cheese pizza with pepperoni maliciously rationed in a purposeful and spiteful manner.
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March 2024 by Fred Berg
Our pizza order apparently fell off of a cliff during delivery and slide completely to one side of the box. I complained to the manager, he assured me a refund was coming. Here we are a few weeks later and he hasn’t responded to texts and won’t issue a refund. Poor product and worse customer service.
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February 2024 by Jay Alejandro
This place has mid pizza that is bordering on bad. The service leaves much to be desired but it does seem like they try. I had an issue with my order since the guy who took my original order didn’t understand what I 2 wanted and put in the wrong items. Long story short, i had to call my credit card company and have a charge reversed even though i gave Rosatis plenty of time to reverse the charge themselves. I tried going back since my family enjoys it but the last time i ordered the pizza was terrible :/ sucks cause this use to be my go to but seems like they have gone down in quality recently.
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January 2024 by Joel Lewon
Yes I had ordered A medium pizza cheese and sausage extra cheese and a dozen wings mild And I always order the cheese and sausage pizza. With extra cheese if you look at my past. Here are the facts. I ate the wings open up my pizza. And it's a cheese pizza which I did not order. I called up the young man on the phone, said no. No no you ordered cheese and And a dozen wings I stated. I always order cheese and sausage pizza. Look at my past, then, I asked to talk to a manager. He hung up the phone. So I wrote a review where it says contact us. I still receive no answer and the manager never called back. It is now 913 pm o'clock. Obviously they're closed so therefore, will I order any more from these people? I do not know unless I get a phone call. My name is Joel Lewon. You can look it up in the computer and you have my name.
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December 2023 by Jacqui Palm
Absolutely horrible place. Placed an order for 2 pizzas. Was told 20 mins waited over an hour with the checkout girl just sitting on her phone. Asked to speak to a manager and was told they were busy. Checkout girl said come back tomorrow to talk to him asked the girls name was told you don’t need to know my name. And then they charged us full price.
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December 2023 by M M
No wonder this place has such lousy reviews. Tried to get a couple of slices, walked in, stood by the register while 3 people in the kitchen stood there staring at me. After about 3 minutes of that they started cleaning the kitchen and ignoring me. After anther 2 minutes of that I left. Great business model.
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October 2023 by Alicia
The owner is very rude, I called to let him know our pizza arrived very cold and late, it was awful. He put me on hold then hung up on me. I will be calling again tomorrow requesting a refund.
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October 2023 by Eduardo Roque
Pizza so thin and light first time ordering from this location I couldn’t believe how thin this pizza was never going there again.
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October 2023 by Keith Goodman
0rolly the worst pizza you could ever buy. Had about 2 bites before I ordered dominoes. This places deserves to be burned
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October 2023 by Lee E.
Our first visit to the Cary NC Rosati's Pizza was a great experience. We pre-ordered (for pick-up) a 16" Deep Dish (pick four and two Caesar large salads. The salads were good although I might suggest offering the croutons "on the side" so they remain crunchy. Our deep dish pizza was perfectly cooked and was filled with plenty our four topping selections. Whoever cooked our pizza knows how to bake a thick crust pizza with none of that "uncooked or doughy" crust that is so common with deep dish pizzas.Although the Cary restaurant is some 20-miles from our home.....because of the wonderful deep dish pizza we received.....and the restaurant's available specials and coupons...we will definitely visit this restaurant again!
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September 2023 by J. Schwan
Good food but they get the order wrong 2/5 times. This time they didn’t even own up to the mistake. They just offered me my pasta and didn’t even recognize that we had 2 other pizzas coming. When I said I had 2 pizzas with my order they talked amongst themselves, and it was clear that they hadn’t started making our pizzas yet. The manager came over saying I arrived early; which i arrived within the time window that was texted to me. They then took the next 22 min to cook my pizza, with the manager ultimately saying that my pizzas took longer. I understand mistakes, and even if the pizzas were truly already in the oven just own and apologize that the food is not or will not be ready within the time window that is provided. I wish this was the first time that we have had issues but we have ordered from there several times a month for the past few years and they regular get something about our order wrong. I wish they could do better on getting their orders right because they do have good pizzas.
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September 2023 by Anne Herzeg
Pizzas were good. Service was good. Did take out. Gave us a discount for three pizza purchases.
