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December 2023 by Kenneth Spann
This establishment has been incredibly disappointing. Despite the time that has passed, I'm still shocked by the manager/owner's disturbing behavior, including disrespect, racism, and violence. I strongly advise opting for sleeping in a vehicle over supporting such a deeply problematic individual with your money.If you ask for clean sheets (ones that do not have cigarette burns) you are treated as if you are a an Inconvenience. Then the manager in his infinite wisdom tried to call the cops even though I was a paying customer. I told him I would leave his property if he refunds my money and he said it’ll go back on my card in 2 to 5 days - at which point I said no because I don’t trust him. Needless to say the cops didn’t side with him. The maintenance guy had to come and give me sheets and didn’t even hand them to me!!!! He left them at the door.
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October 2023 by Ziaul Islam
We booked two rooms for one night on 02 September 2023 from the Motel6 ( Yes, their own website, not 3rd party) website. Once we reached the property after a whole day of driving, we found the property was closed for renovation. They didn't inform us anything while booking and we even got our booking confirmation via email. We then had to call customer service and they relocated us to a nearby motel6 with a higher price ( the rate of the relocated motel) than the price we booked earlier. We asked them to charge us the same but they refused!! We were exhausted after driving and had children with us so we didn't feel like talking with them any further and accepted their offer. This was the worst experience I ever had booking a hotel online. Never going to use the Motel6 again in my life.
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December 2022 by ScreamingBanchie
The girl at the front desk made a mistake and gave us the wrong room with one bed when I asked for two and very clearly. When I brought it up to her she said I didn’t say that and to fix it “you’ll have to pay me $$ dollars.” And very rudely so. And when we got our correct room the bathroom door would not fully close and there was some gunk on the lamps.
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December 2022 by Kara Love
I wish I could give 0 stars. I guess the saying “you get what you pay for” is true. I am not impressed with my stay here. When walking into the room a terrible smell of stagnated urine hit you instantly, the beds appeared as if the sheets were places back on the bed from the previous occupants of the room without being washed. Stains and animal hair on bed linens. There were dead flys on the floor and it seemed as if the floors hadn’t been swept or mopped. I went down and asked for a different room. I was given another room, but it was WAY smaller than the one I had originally booked. The floors were just as nasty with dead flys and dirt. The bed was super uncomfortable it was like sleeping on concrete. The pillows were flat so I went down to the desk and asked for 2 more pillows, I was told they didn’t have extra pillows. What hotel doesn’t have extra pillows! I have had some pretty bad experiences in hotels in the past, but this is by far one of the worst. Save yourself the time and spend the extra money to stay elsewhere. I know I will in the future.
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December 2022 by MrHarbinged
Five stars for Maria! Check-in on Friday,25th at 6:00 p.m. Rm#131.She was very welcoming after a 5.5 hour drive, Maria was a genuine person, which is hard to find; our mutual communication made me feel better about being away from my home and talking to new people [Post-CovidPost-TrumpPost-everything] Maria is very genuine and informative. She has depth and is a gem to find among the other poker-face-pedestrians. She's un-matched by any other person that doesn't have any life experience to speak of. There's something to be mentioned about being able to talk to people in passing however briefly as-it-may-be, about life, that reinvigorates my otherwise growing distaste for the changes I see in the world.*TONY; We chatted briefly at check-out he too was very genuine. I'd come back because of the employees and the room is decent for the price. Less<$100.Check out the other places and pricing and be realistic about what you need.
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December 2022 by Chris Barnett
Wife and boys stayed here on a recent trip. The front desk lady was rude. Wouldn’t let her check into the room that she had booked online. Wife had to call and cancel her first booking then rebook a room with two beds. And not just a king. My boys are small children. Then the front desk lady was rude about my wife having her corgi with her. Tell her the dog has to be on a leash at all times no matter what. Duh that’s kind of common knowledge.
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December 2022 by Michaela McRae
Clean an friendly and honest. Our stay was very pleasant. The room was clean and the staff was friendly. KP went above and beyond. I noticed 2 days later that i forgot my Apple watch in the room. KP checked on it and called me back. It was turned in by the housekeeper. KP also went to FedEx to mail the watch including charger to me. I definitely will be back and recommend staying there. If you stop say hello from Micky to KP
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November 2022 by WOODROW WILLIAMS
The linens on the bed were dirty. They were covered with stains and what appears to be dog hair. The fridge was dirty with leftovers food inside. The TV didn't work properly. There was spider webs on the ceiling in every corner of the room. The motel smells like weed throughout the building. It's impossible to sleep with people constantly in the hall making noise. I wouldn't recommend this place to anyone. This hotel is plan nasty.
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November 2022 by Tunja Price
I witnessed the front desk lady being rude to several guest as I was checking in. Not only that when she gave me the key card she wanted me to go check room to make sure the TV worked and that it had running water! It made it very hard to do because the keys didn't work. After going back down and letting her know she had the nerve to tell me to go back an wait on maintenance man to come fix lock, needless to say he never showed after waiting 5 minutes. I return to front desk and she act like I was inconveniencing her when I asked for another room. She being informed me that she couldn't give me another room and that she would have to just reset the keys in which she ran up to the room and was able to get the keys to working. I then entered room to find hair all in the toilet so needless to say I would not be staying at that particular motel 6 again!!
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October 2022 by Isaac Veldman
This place has terrible customer relations and management. I reserved 2 nights in advance and each night was charged at $67. Then the day of my arrival, I call to confirm if my reservation was still good and the desk person said my total was $190! How did that happen!? So okay, I didn't like it but I needed a hotel to stay in. I arrive at the front desk ready to pay and the lady says that charge an additional $100 for a security deposit! Essentially I would've payed $300 for just 2 nights! Insanity! At that point, I drove back to Missouri and slept in my car in the Union Station lot. Rest assured, I will NOT be coming back here!
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October 2022 by Liam K’s Life
Other than the dirty floors, blood stained walls, flies and the maggot nest, in the vent this place is amazing! My dog took a huge dump on the bed and nobody even noticed!!! I can’t believe they didn’t charge me a cleaning fee! Also, the guy Anthony who stands outside and smokes cigarettes has that welcoming grandfather attitude… aside from following me to my room and trying to break in when I wouldn’t give him any of my meth!Def come here!!
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October 2022 by Ty Hoang
I've stayed in other Motel 6 during the last 5 years. This is by far the worst. The location was where I needed to be, and with a pet at no cost, I've chosen Motel 6 for this purpose. The linoleum floors doesn't seem like they have been mopped. Water pressure for shower is so weak, couldn't wash away a tired day's activity, and the towels were like used dish towels that had one too many wash, say sand paper is more like it. I'm disappointed at this location. The front desk staff was nice however.
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October 2022 by Milli Deb
We got there about 7pm. The front desk clerk was rude. There was some weird stuff on the bathroom floor and worse of all the air wouldn’t shut off. Had maintenance come down and he tried. It was stuck on air and wouldn’t shut off. There was no other room for us to move to so we were offered blankets and was told come back if we need more. I was trying to talk to the person behind the desk and was once again treated rude and talked over. The 100$ deposit……front desk person said I could pay it with cash or my card. She said it will go back on my card immediately after I check out. Not true. I still have not gotten it it’s been almost 24 hrs. I called there this morning was informed it could take 24 to 72 hrs. I’m not thrilled at all with this. I asked the person I spoke to this morning about some kind of discount since we froze all night. He said NO. It was my 3 grandkids 10.7 & 3 and myself. They were vey cold. So unacceptable.
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September 2022 by Jessica B.
If you are considering staying here PLEASE spend your hard earned money elsewhere!! My fiancé and I decided to stay here mainly because it was pet friendly and we were traveling with our cat. As far as "cleaning" it looks like they only change the sheets and towels but they were still stained. Stepped out of the shower and wiped up the water that got on the floor and the towel was black afterwards. It's an extra $35 fee for a microwave or mini fridge.The beds are the most uncomfortable beds I've ever slept on and you only get one pillow. The "blanket" is a series of 3 sheet like layers. the walls are paper thin so you can hear everything going on in the hallways. After our second night there we found evidence of bed bugs after being bit and even caught it and brought it down to them along with the pictures of the bites on my arm. Was told that the manager just left to go to the bank and he would call when he got back, waited two hours for a call so we decided to call again and was told he was still at the bank. went through the reviews on here and this same situation has happened to multiple other people. Don't expect reimbursement and expect to be given the run around in the event you have an issue.
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August 2022 by deb Suntken
Moving rooms 3 times because a/c and broken bed in first room. Second room toilet broken. Third room man from housekeeping just walked in, didn’t announce he was anyone with the motel. My husband ran to the store it was only me in the room. I Felt very unsafe. The only saving grace with this place is the front office ladies. They were so friendly
