“Can't say enough great things about Lowell's. Learned of them through word of mouth. I don't live nearby and they were such a wonderful find. They kept me informed and we're unbelievably flexible, kind, and considerate. I wish I lived closer so I could give them more business.”
“Went to rent a truck r van and out at that time but helped me find another one close by excellent service and great bikes as well in stock and very informative. I will give 5 ☆☆☆☆☆”
“Very nice people who run this place. Moving is very stressful and the nice lady helped us with a very stressful situation. I recommend going to Jones Boys if u need to rent a Uhaul.”
“I had a great experience from start to finish. From the courteous lady who rented to me to the gentlemen who received the truck upon return. I would highly recommend this location.”
“Love the after hours feature!!! I rented, used, and returned truck during the whole time the office was closed because I needed a 2 hour window for short distance!! eI would like to see U-Haul let the customer know if they have a problem to access the app for help or a call for further help with less of the upselling in the interim.”
“I always use All in Shipping because Jayme, the owner, and all of her staff are ALWAYS so nice and helpful! It’s so refreshing to walk into a business these days and be greeted with a smile ? and hello, how can I help you and a sincere ThankYou when I leave !!”
“I use this uhal location a few times a month for my business and I would highly recommend! The office manager John is awesome. He takes care of us quickly and efficiently.”
“I had a very nice U Haul experience! The 10' U Haul truck was very clean. I had no problems loading or unloading. The gas tank was past Full I returned it the same way. Customer Service was excellent. The person that rented me the 10' U Haul Truck (Stephanie) was very professional, knowledgeable, helpful, and had a very pleasant attitude. I enjoyed my whole U Haul experience! Thanks so much for such Great Service!”
“I made reservations at the last minute on behalf of my company and the owner was very accommodating. They are friendly and professional. We will use them again for services.”
“The vehicle far exceeded my expectations for fuel efficiency, dependability, and overall performance.The staff, Blake and Carson, were over the top helpful in all respects.I highly recommend this business and their dedication to customer satisfaction.Being a business owner, I know how hard it is to find and keep really qualified and knowledgeable personal that care.V.C.Edwardsville, Illinois”
“The area manager or supervisor For this location Anthony was very helpful and I received great customer service from him. He waited on me and made sure that I had the equipment I needed! I will always choose U-Haul for any of my moving needs.”
“Great workers. My husband forgot that he left his wallet inside the U-Haul and we had already put them in the drop box. Luckily we waited til about 8pm for them to come close the gates and the owner was nice enough to come down and open the office so my husband could get his wallet. I’m so grateful that they were understanding and helpful. Very close to Scott AFB and convenient”
“Scott went above and beyond to get me a truck and fast. I had a reservation with a competitor and their truck had leaks all throughout. Scott take to corporate and got me the same size truck right away. This was one of the nicest moving trucking I have ever drove. I would highly recommend UHAUL and definitely this Collinsville location. From now on I will ONLY use UHAUL because of this overall experience.”
“As a local balloon business, we are constantly renting U-Hauls for our larger orders and we LOVE renting the van from the Maryville location. Terry has always been kind and helpful to us and we appreciate him!”
“They only had one moving truck, and it wasn’t in the best condition. But the staff was very friendly, and the check-in and check-out processes were quick and easy.”
“Fix the dumb mobile app that wouldn't find the location. Had to go call after 30 min of trying just to have to use browser to set up my stuff. Guy at the mini max was super nice and called ahead to let me know where the truck was and it was easy to get to. The truck worked great.”