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February 2024 by Tim Stavesky
I’ve never been more reassured in my choice to be an AT&T customer than I was today when Micheal helped me out with upgrading my devices. He was extremely knowledgeable and even went the extra mile to check over my monthly bill to make sure I was getting the best service at the best price. I’m a truck driver and I was a little short on time to spend in the store, but Micheal made sure that everything went as smooth as possible and I can’t thank him enough for that.
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February 2024 by Michael Nangle
Completely Satisfied
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January 2024 by Susan Reed
Zachary was friendly and very helpful.
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December 2023 by Ellie Beth
Great employees always willing to help with any issues. They have always tried to help me save money if they can find a way. Would recommend.
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November 2023 by Kelly Holderfield
Great service!!! Zach stayed over an hour after they closed to make sure we got taken care and all our devices activated. He was really great. There were a couple of other guys who helped out before they left but I don't know their names. Everyone was really nice and helpful. ?
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November 2023 by Kyla Crawford
First Walked Through The Door And Smelled Just Like Marijuana. The Guy Didn't Even Raise His Head Up and Greet Me Because He Was So Entitled To It At The Moment. Waited For 8 Minutes To Finally Be greeted And Noticed By Him. Honestly I Told Him Nevermind And Left That Place . Think The Employees Name Was An Michael. Oh Yeah Bad Customer Service For Sure , Won't Be There Ever Again.
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November 2023 by Eric
I had originally called the store prior about an order that had some issues. Michael said no problem we will see you tomorrow. Im a truck driver so this store was right down the street from my shipper. I called to reconfirm and Michael remembered who i was and when i showed up michael greeted me and knew exactly who i was and what i came to do. We got right to business while we ran into a couple bumps he kept trucking right on through and got me switched over from my old provider. I walked out of there with a new phone and i got no plans of leaving AT&T again (previous customer years ago)Michael you absolutely knocked it out of the park and made what could have been a headache into one of the best phone store experiences I ever had. I hope AT&T recognizes you for your efforts
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October 2023 by Margie Barton
You never know who will be working there when you go in. Sometimes the tech is very knowledgeable and other times maybe not so much. This last time I dealt with a tech named Zach who was kind and patient. He was knowledgeable about att issues but was not an iPhone expert. Not his fault. He did give it a good try to resolve the issue and eventually gave us the apple customer service number. Overall it was a pleasant experience but the iPhone issue needed an iPhone expert.
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September 2023 by Angie Beppler
Zach was amazing at answering all my questions about my new watch. Also got some ear vuds and they set everything up and walked me thru using them both! Great service!!
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July 2023 by Elvira Rowe
They helped us fix our complete mess up that another store did to us. Would come back so Mike and Collin can help us fix anything
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June 2023 by Sheila Piper
Michael gave absolutely wonderful service today. He had so much patience and great personality.
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May 2023 by Jami Elmore
When trying to return a recently upgraded phone and cancel service I was treated with extreme rudeness and then kicked out of the store by the manager Chad. I would highly recommend making the drive to Mt. Vernon. There you are treated with respect and they work hard to solve any problems you might have. I would give the Centralia store zero stars if possible.
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February 2023 by Chad Hedrick
Wonderful group of people eager to take care of all of your wireless/entertainment needs
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December 2022 by Sarah Evans
Paige was so much help. She made sure I felt understood, helped me in every way she could, and told me how to fix my issue at home next time. She was very patient, kind, and experienced.
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July 2022 by Titan Valcron
Paige did a wonderful job. She was very patient with the problems presented and provided excellent service. The other worker, Trevor was very attentive to other customers while we were being helped
