GenFed Financial Credit Union is a not-for-profit financial institution that serves areas of Ohio, Illinois, and Indiana. It is owned by its account holders, also called members, and exists for their benefit. As a credit union, GenFed does not have stockholders like banks and is able to return any profits to the members in the form of better rates, lower fees, and increased services. GenFed's mission is "Better than a bank; so amazing you tell your friends," and they strive to provide the best products, services, rates, and service to their members. They offer convenient access to members' money and account information. The credit union has been serving its members' best interests since 1937. Reviewers praise the welcoming and helpful staff, especially Louann, who assisted them promptly and with understanding, even when the branch was short-staffed. Customers describe the employees as friendly, efficient, and knowledgeable, and they have been helpful in resolving issues and providing services such as vehicle loans.
Pleasant, smooth and quick or the first three words that come to my mind when asked how my experience with gin fed went
April 2025
We have been with them for over 30 plus years. Always a pleasure doing business with them.
February 2025
I had a short but sweet experience I walked in and ask to open an account and walla in 20 minutes I was taken care of. Plus a nice set of Bluetooth headphones 🎧 can't beat that
