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May 2024 by Margaret F
I hate this place so much. They haven’t had a piercer on staff for months. They will gladly sell you the jewelry, but won’t put it in for you. You have to leave the store and put it in yourself. Then if you can’t get it in or it doesn’t fit, you can’t return it! I wish they would close and get a real piercing studio in this mall.
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January 2024 by angel
All the reviews accurately depict the harsh reality of this job—it's undoubtedly the worst work experience you could ever have. This is particularly true if you're considering applying to the Champaign location, the only one in Illinois. The management seems to have forgotten about us, leaving the staff to manage themselves almost 100% of the time. Working without adequate resources makes the job incredibly challenging.Beware of the managers; they are truly the worst and engage in gossip about the employees. One coworker even assumed the role of "manager" due to Kate's incompetence. Despite the coworker's dedication and hard work in fulfilling managerial duties, management praised him to his face while undermining his leadership abilities behind his back. Our store faced internet issues for months, forcing us to submit our time stamps to Kate, who then proceeded to reduce our pay, leading several employees to resign.The numerous one-star reviews speak volumes about the unfavorable working conditions. Avoid joining this sinking ship, as evidenced by the 20 employees who quit within the first five months of their employment. If you're considering a piercing position, be cautious—they might hire you under false pretenses. The piercing trainer's extended absence in North Dakota for 6-8 weeks adds to the deception. My coworker, sent to train as a piercer, was abruptly sent back to Illinois after just one week. It seems they are just hiring and firing people without genuine consideration. Save yourself the trouble and do not work here.
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November 2023 by Autumn Cohen
There's never an actual piercer to...give you a piercing. Jewelry is ridiculously overpriced. Sorry ladies, I'll go somewhere else.
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November 2023 by Honest & Truthful
Only rating two stars given that my ear piercings were done unevenly.
The employees up front were also a little unprofessional while having a disagreement with one another.
Piercing and customer service training would be beneficial for this team.
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November 2023 by Faida Kolo
hello I pierce the nose but the loop fell off I had to replace it I note that the troup is closed from the inside but the wound does not heal well is it possible to re-pierce it?
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November 2023 by Marshall Moore
Took 5 yr daughter to get ears pierced. Mack was absolutely great with her.
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August 2023 by November
No piercers available at all. At any time. Not listed on website but posted on door when I got there
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August 2023 by Graciela Dassori
HOME ALONE HOUSE
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July 2023 by Linda Cohoon
The only place I will go for my piercings!Service: Ear piercing
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June 2023 by *_Yellow_*
They infact did not pierce my nose. I waited for over an hour to get pierced and then gave up and went home. Later, I called and asked when they would be available and went at the time and day I was told. When I got there, I waited once again for over an hour. Multiple people walked in after me and were pierced before I was. I decided to go home and give it one more try. I called again and checked when they would be ready for me. I went in at said time and waited for at least an hour and a half. The breaking point was when I watched a mouse run aross the floor and behind a display case. There were mouse droppings behind it and other cases. This is disgusting especially for a PIERCING store. It is incredibly unsanitary and I left and will never be going back. DO NOT RISK GOING HERE! FIND A MORE PROFESSIONAL ENVIRONMENT! I am so thankful I did not get pierced here. Please, just go somewhere else.
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May 2023 by Michelle Zhu
Had the sweetest employees help me out!! Today I came in as a birthday present for myself and the employees were super sweet, patient, and encouraging! I ended up getting two piercings and the piercer was awesome, talked to me about each step while they were doing the piercings. They used the needles for both and was all around great!Would absolutely come again for another piercing, they definitely know their stuff and gave me extra tips on piercing bumps, cleaning, etc!The piercer's name is Mack, and the other employee helping with documents was wonderful as well!Service: Ear piercing
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May 2023 by carly427
Went for an ear piercing. It was very overpriced and the selection for a simple stud was minimal. They said they could put in a (industrial) bar too if I didn’t like the selection. Keep in mind all I wanted was a simple helix cartilage piercing.I booked an appointment and then ended up cancelling after watching them touch my jewelry with no gloves and drop it and put it my baggie for later. Ended up going to a tattoo parlor I’ve gone to in the past instead.
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May 2023 by Misty Klein
Worst experience ever. Very misleading. My daughter boughter an earring and was told it was $35. It rang up $58. We were NOT told the back was sold separately. We tried to return it within 20 minutes (never left the mall) , (never took the earring out of the bag) and they refused.
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May 2023 by Michelle Z.
Had the sweetest employees help me out!! Today I came in as a birthday present for myself and the 2 employees were super sweet, patient, and encouraging! I ended up getting two piercings and the piercer was awesome, talked to me about each step while they were doing the piercings. They used the needles for both and was all around great! Would absolutely come again for another piercing, they definitely know their stuff and gave me extra tips on piercing bumps, cleaning, etc! I believe the piercer's name is Mack, and the other employee helping me with the documents was wonderful as well!
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March 2023 by Gambit
I've gotten 2 different piercings here at 2 different times. My piercers were really sweet and informative, but unfortunately, both piercings came out completely crooked. My vertical industrial is so crooked and uneven, it causes a lot of pain, and it had to be taken out. My other piercing I saw the back end was crooked and took it out a week later.They bend your ear when they're piercing, which can leave you with a crooked piercing that doesn't sit well with the way your ear NATURALLY sits, as it's being pierced while bent!!The first time was bad, but I got a different piercer the second time and was hoping for good results which I did not get.I will not come back here again, and I do NOT recommend getting pierced here!
