I've been with Busey since 1967, a few grumbles over the years, but I'm good now, nothing to address. (Grumbles surrounding specific bank employees I no longer see. That's life.)
September 2024
Local staff are friendly and great, the location is clean, nice, and well-run.
But the e-banking service is very unreliable, and is down extremely often. If you plan on banking mostly in-person, Busey is a good choice. If you depend on online banking, you'll be frustrated.
January 2024
Good local bank. Online banking and app are good design. It's friendly interface.Credit card is ok. You can find a lot more better deals. Watch for the cash back.