-
March 2024 by Cathy Smith
Couldn't get the Screw off the front license Plate on My Car. And They helped Me out alot. Thanks Appreciated it ?
-
March 2024 by Herman Williams
LITTLE BIT EXPENSIVE BUT GOOD WORK ?
-
March 2024 by Sima J Thurman
I called a made an appointment for my oil change. Two days later when I arrived. The car-x had no record of my appointment. I had to sit in the car and wait for a filter to be ordered. As the car was being driven around I asked the front desk person to ask if I could grab something out of my car before they started. She instead took a call and left me standing at the desk for several minutes. She then Said oh well you’re too late the cars on the lift. VERY UNPROFESSIONAL for a $150 oil change! I had to walk to a drug store to get some Tylenol because I couldn’t get it out of my car.
-
February 2024 by EL PARAISO STAR A
Worst place on the planet never go here they ruined my car!!!!*(
-
February 2024 by Marcelo Leiva
Friendly, reply back quick and schedule quick.
-
February 2024 by Adam Campbell
Paid over $900 in brake repairs to have my vehicle given back to me in an undrivable condition. They didn’t notice the brake line had burst or that the brake fluid reservoir was empty. They also tried to charge my wife $3000 for work that didn’t need done because they misdiagnosed the issue.
-
February 2024 by Renee Brown
We called last minute to get a headlight replaced. They found the part and replaced it within 30 minutes. They were super friendly too!!
-
February 2024 by Mariana Garcia
100% Efficient! Service was punctual, honest, with great customer service.Thanks! We'll definetly recommend you and come back. =]
-
January 2024 by Daveyon Darnell Sr.
Pulled up for some air today the guy at the front desk body language you can tell he didn’t want to be bothered got the air tip the worker 2 bucks cause it’s kind of cold out while the manager supervised him airing up some tires he knocks on my window told me it’s going to cost me 3 dollars and I can pay inside ??♂️? and I was playing on buying some tires from them this week?Thanks ?
-
January 2024 by Ewa Masłowska
We went to car-x to replace our brakes. They replaced brake pads and rotors. When we picked up the car, it was not drivable. The back wheels got hot and smelly. We went back to car-x, they said it needed to be taken out of the service mode. They told us that the car was fine and safe to drive. The next day, we drove about 100 miles and the same thing happened. We went back to car-x and they said it was the master cylinder and blamed it on the age of the car (which was 5). They told us to go to a dealership, so we did. A technician at the dealership told us the vehicle was not safe to drive and the whole brake system needed to be redone, including brakes, rotors, calipers. In short, three visits to car-x, no apology or explanation, lots of stress.
-
January 2024 by Nevo Band
Friendly staff.
-
December 2023 by Brandon Crouch
Really happy with my experience. Got my car in and repaired quickly and professionally. I would not hesitate to go back here again.
-
October 2023 by Vikas Kancharla
such good customer service. had a minor problem with my car and got it fixed in a timely and professional manner. highly recommend and will 100% be back for any auto repairs.Service: Auto maintenance
-
October 2023 by Phyllis Ann Guyette
We where in Champaign today. My Sons front undercarriage broke was dragging. Managed to get over to CarX. And before you know it back to shopping. Awesome quick fix. Didn't charge us a fortune. Super nice people. Thank you
-
October 2023 by critic 4u
Great experience when I came in to get my struts replaced. Justin at the front was extremely helpful and the technician brought me out to the shop to explain what needed to be done. Good customer service all the way around.Service: Steering & suspension repair
