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February 2024 by Nick P
The staff is friendly and informative. I’ve been really happy with the work done on my bike. I would recommend them to anyone.
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September 2023 by Kim Murphy
Champaign Cycle is superb. My experience getting my Trek bike back on the road was exceptional with efficient service I received after James quickly diagnosed the brake adjustment problem and fixed it with ease. Ryan is also great to work with and he too can quickly diagnose bike problems and fix things in a jiffy. I never hesitate to call the fellows at Champaign Cycle because I know they handle my requests professionally and efficiently. Keep up the great work! Kim Murphy
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September 2023 by Tim Sutyak
I had two bikes that needed various work done. The team there were friendly, jumped right up to help me and treat me and get my bikes in the shops, they were also knowledgeable, and most of all ethical. They did not over charge for small things, and did give me great service! I look forward to going back for bike needs and purchases.
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September 2023 by Nichole Isaac
I am disappointed to share this review. We visited Champaign Cycle with the intent to buy our 12 year old son his first full size bike. A very exciting day for him. Found a Trek he was interested in and even had him sit on it and see if he liked it. We were in the store 20 minutes and no one even acknowledged us. We walked out. As a family we choose to support local businesses but unfortunately will not be back to this one,
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September 2023 by David Needham
I worked with AJ while I was there, but everyone chimed in throughout and contributed to my overall experience. He helped remove my two bikes from our vehicle and carry them inside. He made sure I was well informed about my options for repair and any potential costs associated with that. He was both respectful and considerate - both for me and my bikes. Champaign Cycle is the place I take our bikes in for service and AJ is an excellent addition to the team that makes me happy to come back.
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August 2023 by Luciano Ilha Dias
Good experienced team.Help on choosing our bikes, one mountain and one gravel.Many option, we decided go with Trek.
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July 2023 by Gregory Cane
I've been coming to Champaign Cycle for years since I moved to the area. They know what they're doing, and the staff are very friendly. Definitely recommend them.
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July 2023 by Katie Gilthorpe
Had a great experience buying my new bike!
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June 2023 by Ziarivy
Employees are kind and knowledgeable and are skilled in recommending additional work your bike may need - in a way that feels caring and attentive, not predatory. I’m never spoken to or treated in a way that makes me feel foolish for not being very bike-savvy myself. I feel like this shop has my best interests in mind every time and it’s the only place I come to maintain my bike
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June 2023 by Ian Hamilton
You did a great job for a reasonable price and were flexible regarding timings. You kept me informed throughout the process and, bearing in mind the fault and the condition and age and value of the bike, advised whether it was actually worth having it repaired. I took your advice and had the job done and am glad I did. Thankyou for all your hard work and skill in effecting the repair. Ian Hamilton
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June 2023 by Lois McConomy
I'd snapped something when I took my bike out to ride it. I took it to Champaign Cycle Shop. They looked at it right away. Fortunately, it only needed some adjustments. They fixed my bike on the spot and didn't charge me.
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May 2023 by Andrea Hanner
My family has used Champaign Cycle for years and the customer service is always amazing... Everyone is just super kind and they were all great with my little girl too! All of the bikes they carry are great and it's a welcoming place to walk into. I can't recommend them enough!
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April 2023 by Anthony Meneely
Sales and maintenance techs are friendly, courteous and knowledgeable. Products are durable, high quality and hold up against daily abuse from me commuting. Only request is a military discount year round. Had my Trek eight years and they keep it running.
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March 2023 by Jill Z.
Thank you Ryan Sittap (I think that is the correct name) for helping us today with my daughter's bike. You were very kind and helpful fixing her tire. You were professional and knowledgeable about everything. Including helping us load it into the car!!! Thank you!
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February 2023 by Tim Cronin
Been coming here for nearly 20 years. Lots of changes, but always knowledgeable and friendly staff. I trust them! Champaign Cycle is the only bike shop in the area I recommend.
