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August 2024 by Justin Jones
Two drive through ATM lines.
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May 2024 by Jordan Ladzinski
Downside: This bank will let vendors authorize your card and charge it as late as 11 days later.
Depending on merchant size they are likely to side with them when it comes to claims. Even if you provide adequate documentation.
Consider keeping your money elsewhere, or at least not taking a checking account with chase
Side note CD rates are much better at almost every other bank. If you have less than the $250,000 Federally insured amount keep it at another bank with higher rates.
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March 2024 by Robin Amos
They are always helpful
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November 2023 by Jack Ross
Had a great experience recently. The staff were patient and very helpful when navigating bank-to-bank transfers. The assistant manager was very kind and went above and beyond to help me with my account.
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September 2023 by Imad Archid
Had a nice experience opening an account here. Jose was nice and super helpful with all the procedure.
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August 2023 by Aram Bahrini
Not helpful
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June 2023 by Smash Lee
They don't talk 1st time loans how to go about it and save you're gas they make you apply for a loan through the app. No stars and people wake up these guy's making you putting everything through an app is letting hackers get you're info quick
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June 2023 by Juan
Fix your ATM.
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June 2023 by Myeong Caleb Lee
Waiting is too long. I waited over thirty minutes to see a banker.
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May 2023 by Mike Bonds
Muhammed was fantastic! Chase as a whole tho? Chase banking is not that small town banking that I love. But it is nice when you need large banking needs, ie: large loans, large transactions and more. They have all the institutional connections required for those larger monetary needs you may require for business or personal circumstances. I don't love it, but when needed, they are there.
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March 2023 by Kenneth Howard
The 2 times I have dealt with a personal banker. Have had friendly courteous service
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February 2023 by Toni Liechty
I hate chase bank so much. I am the treasurer for a nonprofit and whenever we authorize debits or write checks to pay our bills, they decline due to fraud alerts. I have tried to call in advance to let them know a check was written, they said they can't do anything with that. I have asked for alerts to be sent. They say they can't send alerts, but won't say why. I have called and emailed many, many times and they just say they can't help. We are in the process of finding a new bank.
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January 2023 by Javelis Marín Castro
Always great customer service! If you need to meet with a banker, you can schedule an appointment online, which is very convenient. I always meet with Mohammed because he shows genuine care and interest in customers.
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November 2022 by Paul Huang
I think this bank is very good I come to open an account and his waiter is very good ?
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November 2022 by Keith R.
Worst bank ever. Terrible customer service. Seized $1798 of my funds for no reason - maybe to pay their executive's bonuses. Have dealt with this over a year and they will not say why they took my funds. Am filing a federal complaint as they have been supplied with ALL requested paperwork but still holding the funds since Nov 2021
