-
November 2023 by 63fourtree McKoneHoelzel
Clean friendly staff quiet good breakfast easy checkingRooms: Cleans lots and towels and quier
-
November 2023 by Lucia Sanchez
Stayed here for a couple nights. Check in was easy, room was clean, housekeeping did a good job. Breakfast was good. They had the small individual milk cartons which is always preferred over a community milk gallon or jug. Didn’t get to use the pool but it was open. I would stay here again.
-
November 2023 by Alex Primeau
Very Nice, Glad it is now apart of Choice Hotels, a very good upgrade to their properties!Rooms: Nice Suites!
-
October 2023 by Dawn P.
Not bad. I like the set up with a door to the bedroom and there was enough space for me. If I was traveling with someone else, it would have been tight quarters. The temp of the room was consistent and never had to be altered- probably because it has one of those old school Honeywell thermostats, which I love. The free breakfast was the typical hotel breakfast with waffles, eggs, biscuits and gravy, etc. This place had the best biscuits and gravy of any hotel I have been to (via the continental breakfast, not necessarily hotel restaurant). The only pain point was parking, but all in all it was a great overnight stay.
-
October 2023 by Stephen Bail
My girlfriend and I’s AC went out in our apt, it was hard finding an affordable hotel for us to stay the night. This place was perfect. The staff was so nice, our room was huge and everything was updated. There were free cookies at the front desk, and coffee too, the prices are so good for the quality of room and accommodations. I would recommend this for anyone that wants a nice, safe, affordable hotel room. If we ever need a hotel room in Champaign again we are coming here.
-
August 2023 by dee schmitz
very clean and roomy updated rooms. The complimentary breakfast had both hot and cold choices of food. Swimming pool was a decent temperature . Front desk was courteous and helpful. Will be returning again on return trip back to OhioRooms: Very comfortable beds with spacious rooms and bathroom.Food & drinks: The breakfast was very good with hot and cold choices of food. The cholate chip cookies is a nice perk at the front desk and love the hot fresh coffee always available in the lobby. Close to drive to many restaurants and shopping.
-
August 2023 by Edward Young
The first time I visited the hotel, the cleaning staff had attitudes while trying to get into the room to clean at 9am. We were getting dressed. The towels are old and need to be upgraded. I even got fresh towels it was the same thing. The breakfast area is very crowded on this day. There was a lot of noise with kids running up and down the floor at night while trying to sleep.
-
August 2023 by BRIAN S
Great location for easy highway and local plant access. Always super friendly service, clean rooms and handy little breakfast to get you started.
-
June 2023 by Mark Weitz
Great rooms & staff. Only problem is- while you are remodeling the 3rd floor I would suggest a courtesy talk with the contractors. They took over the breakfast area a little but the plaster group parked under the canopy & brought their stuff in . It was pouring rain and customer's were leaving a couldn't get their stuff loaded out of the rain. One customer was in his car behind the contractors waiting well over 20 minutes thinking they would come back. I pulled around and backed in front of the contractors car stayed somewhat out of the rain. Finally the guy behind them did the same. Also they left a mess on the main floor in front of the elevator. NOT ACCEPTABLE IN MY BOOK.
-
June 2023 by Adam Gomez
Wonderful hotel with comfy affordable rooms! Our check in process was painless and everything we needed was available to us for our overnight stay. I'd highly recommend stopping here if you are passing through!
-
May 2023 by John
A very old hotel that is currently under renovation, so I gave a 3-Star without knowing what they are doing. The beds are comfortable, but the carpet needs deep cleaning. The bathroom vent is loud even when it is not turned on at night. The paint is coming off already. Customer service was ok but needs improvement with the breakfast. The cereal expired for almost a year that we told the front desk. Their response was that the date on the box is not the expiration date. Urrr????
-
April 2023 by Robert S
Overall a good experience. Staff was professional and helpful and rooms were clean. Hot breakfast was good. Only concern were the towels that were rough and the bath towel was an oversized hand towel. 4.5 out of 5 stars.
-
April 2023 by Janna Bundy
I want to start by saying that we stayed here after experiencing the filth at Ramada around the corner. So, if you're coming to reviews to look for a better location after booking with Ramada, this hotel is the same price with nicer rooms.The rooms were nice. Not super fancy, by all means, but not filthy. We cannot comment on the pool, since we didn't swim.The staff was very nice, and friendly!
-
February 2023 by Roberta Simms
I have stayed at this hotel many times and have always been happy, but this time from the initial call to make a reservation to checking in was a complete disaster. I originally called at 10 am and it sounded as though I woke the woman up. Her speech was slurred, mumbled and lethargic sounding. I honestly did not know what she said when she answered the phone and I checked to make sure I called the correct number. After 5 minutes of trying to make the reservation she suddenly said there was something wrong and to call back in a half hour. I called back at 11:30 same woman answers, still sounds out of it. She makes the reservation, doesn't quote a price (website said $100), doesn't ask for my credit card, doesn't repeat back anything except to say "I got it" or something like that. At 4:00 I call back because I realize that my room hasn't been secured with a card and I won't be arriving until after 6. When I gave my last name the girl said "Megan" and I told her no and she fumbled around trying to find my reservation. I don't know if she found it or not, but said not to worry about the card and I could pay when I checked in. I also informed her that I had AAA (not sure if I said it when I made reservation). When I arrived there was no one at the front desk, but the girl working came right out wearing a lounging robe over her clothes, she tries to find my reservation again and says "Megan" I again said no and she tries to find my name. Once again not sure if she was making a new reservation or finally found mine and asks for my card. I hand her my card and after a minute or so she gets on the phone and asks for help. A minute or so later a woman wearing a night cap (what?) comes to the front desk and helps her. Apparently someone had put me down as paying cash. I had also repeated that I had AAA while she was putting my information in.Next morning we go to the breakfast area to get our food and the lady that works with the food is wearing her winter coat. The room is not even close to being chilly and someone handling food should not be working with food while wearing their winter coat. When we leave the breakfast area the housekeeper is taking her cart to one of the rooms with a three year old boy holding his tablet (apparently her son).Now, this morning I see my charges and I did not receive the AAA discount. Not happy about that.I have stayed at this location numerous times in the last six or so years and find the professional attitude/appearance by the staff on a rapid decline. When I first started staying at this hotel there was always someone at the front, now never. I don't know if it's my timing but no matter what time I check in or go to the desk no one is ever there.I have never had a problem with making a reservation before, but this time was ridiculous. I do want to say that the staff have always been pleasant and helpful if I have needed it and the rooms are always clean and neat. The comments and rating are from an overall reflection of what I experienced this time around.
-
January 2023 by Char Moore
The Employee at check in was Fantastic. Morning breakfast was not a good experience. We walk in for breakfast and employee was sitting on her cellphone talking. Never said nothing to us. No sausage except 1 dried up piece in the pan. Biscuits & gravy dried on top, not appetising. Country Inn Suites has always been our favorite when traveling, but I think it's time to shop around.
