Courtyard Champaign offers a mix of experiences for its guests, highlighted by its friendly and attentive staff. Many reviews praise the hospitality and kindness of the team, with special mentions of their efforts to return lost items, which made a significant impact on families. The location is also appreciated, but some guests express concerns about the condition of the facilities. Issues such as clogged showers, outdated carpets, and a lack of basic amenities like towel hooks and sufficient toiletries are noted. The breakfast options received criticism, with some guests unhappy about having to microwave refrigerated sandwiches. Noise from unruly children during busy weekends has also been a point of contention, leading to sleepless nights for some guests. While the hotel has potential, especially with its warm staff, there are calls for improvements in maintenance and guest management, particularly during busy events. Overall, Courtyard Champaign is a hotel where service shines, but it may require attention to certain aspects to enhance the guest experience.
Old, outdated hotel. The shower didn’t drain in the first room I got, so I had to switch rooms. The second room had the toiletry bottles torn off the shower wall and the TV didn’t work. Both rooms were out of body wash and the toilets ran constantly. This hotel is definitely not up to the standard I expect from... read full comment
April 2024
Elevator carpet severely stained. Window screens in room were torn. Bathroom is very outdated. Parking lot littered.This hotel is worn and in need of renovation. Expected more from a Courtyard property. Not as nice as the Hilton Garden Inn.
December 2023
We were there for a short period, and it was incredible! Kindness and hospitality!I would definitely return. Thank you ??
