Dakota Watch Company is known for its friendly and helpful service, with a manager who always greets customers with a smile. Many customers appreciate the reasonable prices for services, such as watch sizing and new bands. For instance, one customer had a Tissot watch sized, which took about 20 minutes and cost $22. However, there have been some concerns regarding the availability of staff at their kiosks. Customers have reported waiting for service without anyone present, leading to multiple trips that could have been avoided. Despite this, many love the selection of watches and express satisfaction with the quality of service received when staff are available. Overall, Dakota Watch Company offers a good range of watches and services, but improvements in staffing presence would enhance the customer experience.
I love this place. The manager is nice and cool. Always has a smile and tries to help anyway she can. I come here for all my watch needs
November 2022
Got a Tissot watch sized here, took about 20 minutes with several adjustments to get the right size, and the woman who helped me was perfectly lovely. Cost $22 which seems reasonable for fine jewelry.
October 2022
Got a new watch band for my $1200 dallor watch here and I love it.Now my watch is here for glass plating (I dropped it and it cracked),so pray for my business here and my watch cause I don't really want to loose the watch. They've been good so far so I can't complain.
