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December 2023 by Angela Fitzgerald
Ordered my dad a cake and balloon bouquet. His cake was delivered but no balloons. I called and they stated they have been out of helium for a year. So why not have that online before people pay for a product? With speaking with the manager he stated for an additional 14.99 and same day delivery for my dad to have something else....he could take something else there. Won't use this store again.
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August 2023 by Angela Irvin
Submitted late order for next day delivery for mothers birthday (yea bad me.for procrastinating) LOL. Edible arrangements rose to the occasion. Called to clarify delivery instructions and delivered fast! 5 stars all around for quality, customer service, friendly staff and amazing delivery. You will not regret ordering from this location!!!!
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May 2023 by Tracy Lake
My daughter wanted an edible arrangement for her birthday last Sunday. I was told if I order Saturday it will be a free delivery charge for Sunday I told the lady I stay in Decatur she said that’s was fine I asked her again to confirm she said yes when I ordered Saturday it was a different story the gentleman told me it would be a 75 dollar charge for delivery I had a hard time trying to find someone to do the edible arrangement because of short notice lucky I found someone dependable and they did a good job
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March 2023 by Richard Sommer
Ordered on line they are very helpful .Returned calls and made corrections
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March 2023 by Shiungor
Craved chocolate covered strawberries ? and one box left just for us. Hit the spot with the perfect balance of fruit and dark chocolate.
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March 2023 by Jamie Anderson
I would like to publicly thank the wonderful sales associate, Alanor (sorry if that was spelled wrong!) for her service to this harried, procrastinating mama who did not plan well on Valentine's Day! She made me look SO GOOD to my daughter at U of I. She hooked me up the very same day with a special treat for my girl. I know Alanor did my a huge favor because the orders were probably done for the day. Thank you, Sweetie, for making my day but more importantly, for making my girl's day! You deserve a big big raise for your kindness and compassion. We need more people like you in this world! xx
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December 2022 by Melissa Gonzalez
i appreciate the manager and delivery driver! thank you for making my mom’s birthday special!!
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November 2022 by YoungWiseDad ..
I give this location a 4/5 stars. I give it 4/5 stars because majority of the time when I order an arrangement it's fresh and serves the purpose of me purchasing it (making someone else's day). However today 11/8/22 I arrived in the store approx 4 o clock I'll say 4:15 to be kind. The fruit clerk was very rude. I asked if any 6 count strawberries were available and his snide remark was "nope". I asked if any 12 count strawberries were available he once again replied "nope". I asked if some could be made seeing how it was about an hour until the store closed to customers? His remark was "nope he's not making any and I could come back tomorrow". I asked once again for a final attempt was anything aside from strawberries available? His answer was, "nope, only orders that will be picked up tomorrow ". Although the transaction between us two, once read could be seen as a casual conversation. I'm use to a certain level of service when I come into this location. The fruit clerk didn't offer to check in the back, didn't offer to have some done before the store closed, didn't care to know that I was purchasing the strawberries for a family member I may never see again. Employees really can make or break a business and it's safe to say I'll never shop here again thanks to "that guy".
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September 2022 by Kelly Noble
Best place for fine chocolate in all of the midwest! The people are friendly, the candy is fresh, the store is always spotless! Oh, and they give out a free sample with every visit! What more could you ask for?!
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April 2022 by Malika Buchanan
I ordered a sympathy arrangement to send to a family memory whose mother passed. I chose the Peace and Doves Daisy as I thought it was a beautiful arrangement. It was delivered and didn't look close to the picture online. It was sitting on a small plastic container that didn't look even close to what's online. I know it states that color and still may vary but it should have some similarity to what's posted. I called and spoke with Leo and he just brushed it off as it was no big issue and gave me the corporate number. There was no way to fix it but there should be some care of customer satisfaction. I'm very disappointed.
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February 2022 by Julie Vickrey
Called store with a request & Byron answered. He was a big help and I really appreciate his assistance. Thank you Byron!
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November 2021 by dana mcmahon
Came to the store at 4:40 pm. on a Saturday and nobody was there. Web page says they are open until 5.
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November 2021 by Jonnie Hitler
No customer service
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August 2021 by Bobby V
Excellent fruit and customer service. I believe his name was Moses, he was very friendly and helpful. He knows his fruits!
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August 2021 by Mahd Qumseya
Moses was really knowledgeable with product showed me different products and helped me chose the best one for my specific situation, was really helpful and the fruits look beautiful