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April 2024 by Angela Urban
Dr. Balgemann is an excellent doctor, passionate about his profession, talks through any vision changes, and takes the time to listen. I cannot recommend this practice more. The staff is excellent too.
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April 2024 by david bullok
Very good customer service, and the best optometrist.
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March 2024 by Pamela Okler
Great friendly helpful staff! They have great selection of frames in the price range for everyone!!!
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March 2024 by david ramsay
Ok, first of all, the lobby is chaotic at times…There was only one person who knew how to properly adjust the frames…My glasses are still not right-I need progressive lens, they did not explain how thick they were-On top of that my vision is not any better- got a lazy eye- made it worse. I regret coming here because of insurance I am stuck with these poor lens, and frames.
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March 2024 by Bill Brown
Friendly service. Employee helped me yesterday was friendly and informative
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March 2024 by Paula Sanders
Best eye exam I've ever had Dr was very Thorough, my glasses were correct. The very first try on and I was very impressed with their customer service. Everyone was polite and Courteous, I would recommend them to anyone. That needs a good eye, doctor and good glasses
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March 2024 by Sabrina Ashford
Came in to purchase glasses for my daughter as she has a baby bi focal but not ready to make the jump the team here at store 94 recommended the perfect lifestyle lens to fit her needs she’s happy so I’m happy. Great job Eyemart
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March 2024 by Mae Thompson
Friendly staff Helpful too.Thank you
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March 2024 by Alison Wiltgen
I really enjoy the optometrist. He is very good at his job and makes it comfortable for someone who has very bad medical anxiety. However, I have always found that the customer service isn't always very good. There’s been situations where I have questions, like today, and they don’t even give me the time of day. I felt very frustrated and pushed aside when I needed help.
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March 2024 by Chris Schiller
Got my boyfriend glasses in November and he can't see with them on. Told us to come back because I paid extra for a warranty. Kind of hard when the only day you have off is Sunday and they're closed. My boyfriend is not returning based on the fact he already gave them a chance.
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March 2024 by jo church
The customer service was very good, patient and helpful.
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March 2024 by jeretta mabry
I had a great experience at Eyemart Express....I always do. The young lady that helped me was so nice and helpful! I will be back!!
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February 2024 by Richard Stevens
Everything was perfect during this trip. The store is usually very busy but when I arrived this time I was the only person in the store. I was greeted kindly and the two pairs of glasses I ordered with my new prescription were entered into the system without error. Both pairs of glasses were ready in twenty-four minutes. I have learned through the years to go to Eyemart Express whenever I have a prescription change because of the excellent service in every regard. Thank you!
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February 2024 by David Cowles
GreT service and prices. I'll be back.
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February 2024 by James Bennett
Great Optometrist and excellent customer service all around. Went to a different place last year (America's Best in Champaign) but Optometrist was terrible and Customer Service was not good. We decided to come here to Eyemart Express in Champaign and are extremely pleased. We will be back next year.
