Fannie May is known for its delicious chocolates and friendly service. Customers appreciate the helpful staff, especially the store manager, who is friendly and attentive. The store offers good deals, such as seven singles for $10, making it a popular choice for gifts and personal treats. The shop is clean and well-maintained, and many customers are willing to travel long distances to buy their favorite chocolates. Although prices have increased, shoppers feel the quality is worth it. The store is a great place to find chocolates for special occasions or to enjoy a sweet treat, with a variety of options including dark chocolate, pecan, and caramel candies. Parking can be challenging due to the busy street location.