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April 2024 by Omar Burwell
The entire staff is simply amazing they're genuinely kind & concerned about there customers wants & needs. They provide great service by actually having a waiter or waitress bring your food to your table. It's the best fast food pizza chain that I've been to so far!Kid-friendliness: They cator to your children based on there wants as far as there meal is concerned
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April 2024 by Aj Swaim
Today my partner and I came for lunch. We were behind a young woman who clearly was disabled. The lady ordered the Alfredo and the front counter worker, Zachery B asked her if she wanted the lunch special for $7.99. She asked what that meant and he explained it to her. You pick 2 smaller portions and a drink. She replied no, she just wanted the Alfredo.(again it was obvious she was mentally handicapped ) He in a very condescending way said , “I just want to make it clear, you want to spend $8.99 on just Alfredo vs getting the lunch special for $7.99?!” She seemed confused and finally said ok I’ll do the lunch special. I did not like how he spoke to her. It was rude and condescending Now it’s our turn to order. I got the lunch special and picked the side salad and a baked lasagna like I always order. When I told Zachery that I wanted the lasagna baked he said “ that’s not a thing! We don’t do that” I told him it’s always what I order and they do it with a $1 charge. He argued with me and said “we don’t even have a. Way to put that in!” Then he said “when do you normally come here?” It felt like he was challenging my word and the truth. I said I come about monthly for lunch and always have ordered this. He then said”I work every day for the last month and I’ve never seen you!” Literally question if I’ve ever order this before. I probably visit once a month. I also have never seen him prior. But it is what I’ve always ordered. It was so strange that my partner and I just looked at each other and clearly with our face expressions thought this has to be a joke! But he wasn’t! So I again told him ok, but this is what we all order and it’s never been an issue before. I know it cost more and that’s fine. He said there is not such up charge. But then 10 seconds later let us know he figured it out. Great, he places the order the entire time mumbling how this isn’t a thing and how he is having to force the system to do it. Made us very uncomfortable. My partner ordered the lunch special as well with the Alfredo and also with the baked lasagna. Looking at the recipe, you can see we were over charged for a sm drink and our 2 orders were different- I understand the upcharge for the the “baked” lasagna. We accept and wanted it. But what we were charged was incorrect. The food was fine, and what we expected for Fazolis . The interaction with Zachery however was beyond odd and off putting. Like for real, it’s a dollar upcharge that we get every time we come and are fine with it. It was just uncomfortable seeing how he spoke to both the lady infront of us and then us. I hope management retrains Zach and helps him grow to his potential. It was not a good visit.
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April 2024 by Susan Schellin
Friendly staff, good food, clean restaurant.
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April 2024 by Jennifer Anderson
This Italian place is one of the best out there. Thier bread sticks are amazing!! They do have more Americanized Italian fare than Olive Garden but the taste is just as good!Dietary restrictions: Be ause so many of thier dishes have pasta and/or cheese it is very hard to fund things that are gluten free/dairy free. Not a great place for those restrictions.Kid-friendliness: Feels like a fast food joint in the open and friendly atmosphere. Kids and familys all over. The kid menu has some paste or pizza options.Wheelchair accessibility: Building is one level with lowered curbs and handicapped parking out front. Bathrooms are also wheelchair accessible.
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April 2024 by Eric Hepner
"Fast" Italian chain. Breadsticks are ok, food is acceptable. Service was ok.
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March 2024 by Nichole Trinkle
Kierra was so sweet!
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March 2024 by Darryl Stonebraker
One of the best pizzas around, they went above and beyond for it, it was wonderful.
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March 2024 by Mark N
The food is good even if they don't get the order correct. The staff has always acts kinda short, uninterested and annoyed. (They are probably under paid) -That's not a good excuse though. Ive only ever done drive through at this location.
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February 2024 by Amy Schlabitz
Dietary restrictions: The only no sugar drink options are Diet Pepsi and water.
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February 2024 by Marshall Peaslee
Man, this is bull. We haven't been to a fazolis for least 17 years. But my kids wanted to try . Took 30 minutes for the order, and prices were to high dorm that quality of food . And we didn't even get our whole other. They forgot my wife's food, and she ordered my daughters was complete. I was fine with mine.. bit the hidden charges for sauce we never received. We regret spending our time & money . If we was already on the highway heading back to Indiana before, we actually seen the missing orders as well as missing food from the orders we received.l They told us to come back, and they'll replace the order
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January 2024 by Keely McCorkle
I ordered the sampler & was so excited for my singular meatball. To my dismay….I was punk’d. I only got half a ball.The bags used for my breadsticks were gross & looked used.I know this is Fazoli’s but the general cleanliness/service is very mid.
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January 2024 by Lisa Koonce
I haven’t been treated at any fazolies like I have been today at this one. Was talked to like I was an idiot…. I can’t help how your speakers hear things…. Tell me to park by a car and there are 2 different cars…. Didn’t see second one…. Then they come out and tell me to move over…. Yep…. Done with this place!
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January 2024 by Kaitlyn Dappen
Our Server Hattie did an excellent job.
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December 2023 by Danial s
The chicken parmesan is delicious. The breadsticks were perfectly made. The service was great, and quickly made.
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December 2023 by Sean
Heather was really nice, food was superb. Breadsticks were
