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October 2024 by Aaron Steinke
TL:DR - Awesome TV and EXCELLENT service. Super helpful, did a fantastic job on the install, made it look 100% perfect, did their best to avoid making any kind of mess and even helped me set up the TV. Will buy from again and forever.
Just awesome. I was flailing trying to get the TV I wanted that was last year's model and becoming much harder to find. I reached out to Good Vibes based off a listing on their web site that they may still have it. Steve the owner reached out to me personally that they had just sold their last unit of that model, but he also checked with Sony and they still had a couple hundred left in the warehouse so he ordered one for me (thank you, Steve!).
I also had them handle the install. I was a little nervous to do the install myself. Have mounted plenty of TVs in the past on my own but we have a brick fireplace and I was just hinky about boogering it up so was willing to pay someone to professionally do it. Plus I have small kids now so I'm willing to outsource more complex household projects these days lol. The install was just totally smooth and perfect.
Jason and the other gentleman that came out to my house were super cool, professional, respectful of my home and did the install as good or better than I could have possibly hoped. Jason took the time to measure properly and make sure everything was dead center and just lined up perfect and they did it exactly how I wanted with the soundbar on the mantle and everything.
They even took the time to set up the TV for me. I'm tech savvy and could have handled it myself. In fact, I'm usually the one in my family who gets stuck doing this when someone else buys a TV. It was nice to have someone do it for me for a change lol - they could have just handed me the remote and left. It was helpful too because I was upgrading from a TV that was 13 years old so I wasn't familiar with the OS on the new Sony TVs. Both guys took the time to answer some of my questions and help me find a few of the settings like making sure to turn off ambient light sensor, etc. And he took the time to run a scan with my antenna for me and show me how the guide worked. Again, completely above and beyond my expectations.
The price was also totally fair given the amount of work they did. In the past I've always just done my own homework on what TV or entertainment equipment I wanted and then just purchased from whatever online outlet I could find it the cheapest, then handled the install myself. But from now on I'm just gonna call up Good Vibes. I'll buy everything I can here from now on.
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October 2024 by Kit Clement
We had Good Vibes run ethernet through a few rooms in the house, and I can't say enough about their service. The final price very fair and under their original estimate. They scheduled us promptly and were respectful of our home when they did the install. Every person I talked with there is super friendly. Can't recommend them enough!
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May 2024 by Aaron Eubanks MD
My 12 year old reciever failed and I had called requesting a service call. We tried to coordinate a service date but were having trouble due to my busy schedule. Instead the guys walked me through the needed rewire over the phone. Thats Service!! Thanks Good Vibes!!!
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April 2024 by Al Fleener
i love good vibes! their team (especially mike!) are very knowledgable—they know their stuff!— and their service is awesome. very good prices too. if you're looking for a new tv/quality home entertainment equipment, and if you value great customer service and folks who will help you pick out what's best for you... you really need to start your search with good vibes!
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February 2024 by Tammy Schnake
Great service. Very helpful to troubleshoot system issues. New sub...sounds awesome!!
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December 2023 by Joetta Morgan
My old television quit working in the morning and by 2pm the same day I had a new Sony installed by the owner. Best service around!
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December 2023 by Nancy Loch
Go directly to GoodVibes for exceptional customer service, sales, delivery, and setup options. For 50 years, the owners and staff at this small, local company have evolved with the advancement in technology while retaining an exemplary commitment to customer satisfaction. At GoodVibes, you can expect help with exploring options and solutions for your own needs and situation. Each time I interact with Mike, Steve, and staff, I get a Good Vibe!
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November 2023 by Nancy L.
Go directly to GoodVibes for experienced sales staff, personalized customer service, delivery and setup options, and repair service. GoodVibes is celebrating its 50th anniversary in 2023. This small company has a large inventory and an even larger commitment to customer satisfaction. I get a Good Vibe each time I interact with Mike, Steve, and staff. GoodVibes has given me an extraordinary amount of time and attention in my decision to upgrade to an OLED TV, Blu-Ray Player, and Sonos One. Start your research and make your purchase at GoodVibes to support local commerce and a company known for its long-standing commitment to evolving technology.
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November 2023 by Jeff Brantley
Great people and products !
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November 2023 by Dan Simeone
The most knowledgeable retail outlet I have ever encountered. The people there are knowledgeable, courteous, and helpful.
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November 2023 by Erik Burns
Fantastic people and service. Always friendly and prices as good as anywhere. A real gem in the community! Stop by and check them out, anything from home theater to tvs or home entertainment stands satellite TV and various cables. These guys have it all!
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October 2023 by bill brown
walked in with my old 54" flat screen, walked out in 20 minutes with a new one after being shown a few and how to use them....great old fashioned service...
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October 2023 by Henrikson Family
I bought an LG TV at Good Vibes many years ago. I was trying to us a Firestick with it and could not get it to work. I found a number of ideas online, but none worked. I stopped by the store and talked to Steve who made a suggestion that worked! Sometimes we just need to work with our local businesses. Thanks Steve.
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September 2023 by Dallas Moore
Jason came out and listened to what I was hoping to accomplish with a speaker/AV setup, and made some recommendations. After ordering the parts he came back out and did all the work. I can't speak highly enough, the work was performed quickly and I'm very happy with the results. It wasn't a huge job but I still wanted it to be done right and I'm glad I went with a professional. He even took the time to help me make sure my AV receiver was configured correctly to work with my devices. I'd definitely go with Good Vibes again anytime in the future and would highly recommend them.
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August 2023 by Harold H.
called good vibes asking if I could get someone to come out as I had no volume on tv and Mr Sudderman walked me through the process and restored my audio.That is great customer service and why I always use Good Vibes as they are the best in the business.
