Home2 Suites by Hilton Champaign / Urbana offers a fantastic location, close to the University of Illinois campus, sports facilities, restaurants, and a Starbucks. The hotel features spacious rooms with comfortable beds, a full-size fridge, kitchen supplies, and a couch, which many guests find wonderful. The pool is good and enjoyed by kids, and the lobby provides free apples. The front desk staff is frequently described as great, attentive, friendly, and highly accommodating. However, experiences with cleanliness and maintenance are mixed. While some guests found their rooms nice and clean, others reported significant issues. These included dirty high-touch surfaces in rooms, an unclean shower with hair, and common spaces that are not well kept, with walls needing paint and stained furniture. The hotel and rooms are also described by some as dated and tired looking. Service can be inconsistent, with reports of cleaning requests not being fulfilled. Additionally, the a/c unit in one room was extremely loud. The breakfast is noted as okay or as expected, with a kind attendant. Overall, the hotel is set up well for space and convenience, but cleanliness and upkeep can be unreliable.
