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February 2024 by Bruce Swartz
Excellent service and nice people.
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February 2024 by Kathleen
Dustin did an excellent job helping me weigh the pros and cons of repairing my old Epson Surecolor P7000 vs purchasing a new Surecolor P 7570. He was very patient listening to my concerns. As I digital artist, the updates related to color appealed to me along with many other improvements such as ability to clean the print head .We set up a delivery date when the weather was conducive to prevent any damage to the printer. On the day of delivery, Dustin and his co-worker arrived in a timely manner. I have narrow doors and hallways but they were very careful when transporting the printer. They made sure the printer was synced to my IMac for printing and provided some instruction on the new features. My old printer was taken for recycling along with a used Surecolor 900. I highly recommend their service and will contact Lasers Edge in the future regarding printer issues.
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February 2024 by Saundra Stehlin
I sent my out of warranty Epson printer to Lazers Edge to see if they could resolve a firmware issue. Even though I didn't proceed with the repair, I felt like I had gotten good service from them. Braydon was knowledgeable and friendly and I had faith they would be able to perform the repair. He promised that my old machine would be appropriately recycled which is important to me, as we are burying ourselves in electronic waste.
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January 2024 by Sandy Kibler
They have helped us twice now the first time they happened to be in our area and made a house call this last time my husband drove my printer to them (2 hours each way) because they gave us such great service This time my printer was covered under warranty they took care of all the paperwork and the next day we had a replacement printer. Dustin is top notch in customer service!Needless to say we will make the drive for any future Epson printer issue
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January 2024 by Teresa Smith
Great service! Great staff! Very knowledgeable and friendly!
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December 2023 by Victor Buraglio
Great staff and selection. Provided a great solution for our home printing needs. In and out the door with a new printer in no time. Lazers Edge knows what customer service means. Thank you staff.
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December 2023 by Stacy Bates
Excellent customer service! Great company.
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November 2023 by Jim Sheppard
If there's a better business in the Midwest that can matchthe friendly service and product knowledge of Lazers EdgeI'd like to hear who that business is. I've been to and calledthem many times in the past and have always found thembe be top notch. To me, there is only one place to contact whenyou have printer problems...LAZERS EDGE !
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October 2023 by Sue Biddle
Dustin lead me through the steps to get into the printer site to clean the printer and when that did not produce a readable document, he brought me a new ink cartridge. I was trying to print the consent form for vaccines for an appointment the next day and I no longer own or drive an auto. His helping me was invaluable.I am so pleased to know about Lazers Edge. Simplified Computers told me about you.Thank you very much, Sue Biddle
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October 2023 by Mary Toy
Excellent customer service. Very knowledgeable on products. Competitive pricing and they service what they sell
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September 2023 by Sue Hayes
We're grateful for the GOOD service that you've always provided us when we come in. We'll be back, I'm sure, and will always need toners and/or paper. Thank you.
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August 2023 by Siddity Pig
This place is so awesome! They fixed my printer in no time and Everyone was so nice ! Please go and see them
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August 2023 by Suzanne Smith
I received fast and friendly service for my printer and appreciate having such a great local business for my home office needs. Thanks Lazers Edge!
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July 2023 by Terry Goode
Lazer's Edge has always provided fast and friendly service with our printer cartridge needs. We really appreciate that they recycle the cartridges too.
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April 2023 by Don Meier
I spent an afternoon unsuccessfully troubleshooting online with Epson support regarding an issue with my Epson V700 photo scanner and in the end they referred me to Lazers Edge. Dustin took care of it in couple of days and it's working like new now. At a very reasonable price too I might add. Highly recommended.
