-
March 2024 by Courtney Alexander
“Will be back” sign with no time was there for an hour
-
August 2023 by Jakob Wild
Came in 8/29/23 at 6:30 when it says online that Lids closes at 7PM. Black guy still in there says to leave.
-
August 2023 by Terrin Harris
Waited around the mall for a hour the gate was closed the whole time
-
March 2023 by 94 Cove
I wanted to give Marquis a Huge thanks for being so helpful! Always has a good vibe about him and provides world class customer service ?
-
January 2023 by Goldywannabe
I've been to this mall twice the same week and you guys aren't open
-
February 2022 by Danny Filips
Dont shop here 0 stars, I bought a hat and was charged twice. Currently working on getting my money back. Workers offered no help and told me there is nothing they can do. Thanks lids
-
February 2022 by Terri Lock
Honestly 0 stars for the Champaign, Il. location because the manager is horribly rude and the employees don't seem to be trained properly. Will never visit the Champaign Il location again
-
October 2021 by Kaleb Lingard
They have been closed every time I have come to champaign….
-
August 2020 by Whitney LeForge
I'm a loyal customer when it comes to buying for my husband but I went in and bought a hat for my son who wanted one for his birthday. The gentleman who was working Wednesday couldn't help with converting his hat size based off of the measurements I took prior to going...okay thats cool I used Google. Well I asked if he could stitch my sons name on the side no he was sorry he couldn't do it but told me I could bring the hat back in...still okay no big deal. Well today Friday I take the hat back in to have this 3 letter name stitched on it and what do you know he can't do it sorry ill have to come back. How can you advertise something and not have anyone in there to do it? Can all the employees not know how to run the machine?
-
February 2020 by Sheldon McClain
Lids you get one star from me for the fact that you machine is down consistently. To the point I dont see why you keep your location at the mall. Why even stay open? I rely on you guys to make hats for my business. But I cant come there to get them made I have to drive a hour and a half some time 2 and a half hours Chicago or Indianapolis just to get a few hats made. Why? Every one that works there says that machine is old why dont you get a new one. Are you guys going bankrupt? I just dont get it get your business together. If I ran my company like you did your I would be closed. All I'm asking is for you to get the machine fixed and skilled employees to work the machine there is always someone new in there who doesn't know how to work the machine what up with that. Lastly why is that when I do come in and you can make a hat you guys do it wrong when I get the hats the same way every single time big stich print and I the first hat made comes to the size you cant see omy logo?
-
February 2020 by Sheldon McClain
Lids you get one star from me for the fact that you machine is down consistently. To the point I dont see why you keep your location at the mall. Why even stay open? I rely on you guys to make hats for my business. But I cant come there to get them made I have to drive a hour and a half some time 2 and a half hours Chicago or Indianapolis just to get a few hats made. Why? Every one that works there says that machine is old why dont you get a new one. Are you guys going bank
-
October 2019 by Veronica Espinoza
Worst service ever..I returned a cap was not given a receipt and my money has still not been returned to my card! Management or corporate have not gotten back to me. So unprofessional!
-
August 2019 by Holly E.
An indoor mall with bubble tea, shoe stores, a carousel, board game store and weird motorized animals that little kids can ride around on? Heck ya! Visiting from Kansas City where the shopping is plentiful but mostly outdoors. We enjoyed this nice, clean, climate controlled shopping mall!
-
July 2019 by Tyler Sigler
Great place to customize your gear or pick up the newest hat!
-
June 2019 by Caroline M.
Mango Mango has amazing sushi for a low price. I was amazed at how good it tastes. Forget kofusion, go here instead. The man working was so sweet and genuine. 10/10 would come back again