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November 2024 by Ldean Kregel
Came in to make a purchase and was 100% ignored by 4 employees. No other customers in the store. Clearly no one wanted a sale.
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May 2024 by Pattaya Pye
I just received my mother day gift I ❤️it.
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March 2024 by Natasha Ivanova
I bought my daughter a New Year gift in Pandora store in Champaign Illinois November 27th.After wearing a ring for less than 2 months it was in terrible condition (several stones were green and the enamel wore off), though she never took a shower in it, nor use any lotions wearing it!When I came to Pandora on Neil at in the Mall where I purchased it employees told me that they can’t do anything about it even that I have a 1 year warranty! I was very upset with their attitude and customer service!BUT, when I came to NY city and went to Pandora store they changed me the ring for a new one right away without asking any questions.So my 1 star is for the customer treatment in Pandora store in Champaign Mall!It also calls for a question why a local shop does not follow general Pandora policies.
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January 2024 by READYREDD
A good place to find a nice gift
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June 2023 by reddwho1
A good place to find a nice gift
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December 2022 by OB Perry
Success.
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October 2022 by Geni McCollum-Ward
Cashiers very helpful and very knowledgeable of stock!
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October 2022 by Alex W
Very nice people
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October 2022 by carmelita burton
Yes yes yes
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October 2021 by Joe
went in today and was helped by Gena. she was very attentive and listened to my needs for an anniversary gift. she took the time to show me several necklaces and charms which fit my occasion. what i did not realize before i left the store was that Gena had done something special for my gift. i have been buying items from pandora for years and even though the associates at other stores have always placed the item in a pandora box then in a bag, none of them did what Gena did today.i got home and presented the gift to my wife. little did i know, Gena had actually gift wrapped the box in fancy black pandora wrapping paper!! my wife was thrilled and i couldnt believe it. i am so impressed with her customer service. she is a valued employee and we need more like her in the workforce.
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October 2021 by Pamela Cohan
Love it my daughter got me a ring from here i just love the ring
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October 2021 by Vicky Dorney
The girl that helped us was very helpful and sweet
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October 2021 by Sharmaine Bowman
Love the new jewelry coming out!
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October 2020 by james mobley
Great place to shop for the ladies in your life
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October 2019 by Monica S.
Good customer service and selection of items. I was looking for charms so I really didn't look at other items but I think it's worth a visit when you come to this mall.
