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January 2024 by Celeste Greene
Been coming here over a year, there is new staff and they have ID'ed me every time I walk in. I'm very obviously over 18 and they watch my husband and i like we are stealing.The trans/woman with PCOS (unsure) employee was off putting and unnecessarily close to a couple shopping in the store to the point of it looked like they were there just in case this other couple ran out the door.. idkIt hasn't been friendly the last 2 times I've been in here and I probably will not be returning until there is a change of staff.
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October 2023 by Jerry Jones
Great merchandise and friendly staff.
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November 2022 by Shannon Cowper
The employees were very helpful, with an upbeat and pleasant attitude. We really love the atmosphere and variety of products at this location
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August 2022 by ShelB Nichole
Pandora was absolutely amazing! I walked around the entire store with her and she helped me with every section! She knew everything about everything they were selling, and I will definitely be coming back because of her, and that’s just talking about her work ethic she made the room an amazing environment and was soooo friendly at the same time
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August 2022 by Morgan Frush
Been coming here since 2017 when I first moved to town, but I just stopped by today 7/21 at 4:55pm and the woman working made me uncomfortable. She ID'd me, which I've never had happen here before, and then proceeded to closely watch me while I tried to shop, so I left. Like I said I've been coming here for 5 years, and this is the first time I've been made to feel uncomfortable by an employee. Definitely won't be returning.
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August 2022 by Johna V.
Very pleasant and informed staff. They did not require that your ID be scanned into their system.
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May 2022 by Wendy Lancaster
Decent store. Not very impressed with the quality of the products selling in the store. We have purchased around five items there in the past 3 months. ALL these items broke within a month. After we checked out , the cashier opened the packaging of each item to verify that they worked. I'm assuming this is a tactic to help you make sales. Problem is, once your employees have opened these products, you can NO longer return an item
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March 2022 by Thomas Maclinaigh
Seems like there’s a new manager than in other reviews because the employees working were talking about “Her” and how great “she” was. So I wouldn’t listen to the reviews talking about a guy manager. I also don’t understand people complaining about the website or the costs? The employees don’t control those + it’s a competitive sales world and they’re doing their best.The girls who were working when I went in tonight were educated about the store and didn’t make me feel weird for any of my questions. They were also willing to show me how different products worked and make suggestions on ones that would better fit what I was looking for. They made me feel acknowledged while also helping the other half a dozen people in the store. I can see myself returning to this store when I’m in the Champaign area again.
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February 2022 by Ivy Wilds
10/10 ⭐ Environment 10/10 ⭐ Employees 9/10 ⭐ Cost The store is definitely more of a boutique vibe than other Adult shops I've been to. There's no "back room" or "arcade" which I think helps the vibe. The layout is nicely done and it's easy to find things. There is a lot of variety so it can get overwhelming, but the people who've been working have been friendly and helpful. Employee are all casual and I haven't experienced any judgement in regards to kink or swork from them. Costs are a little higher than other places or even online, but... in-person stores are also dying out and this is a very competitive business. There's also thinking about in-person costs vs waiting on shipping? Overall, I don't see an issue with their costs because of all those facts, but I know it'll be a big deal to some people. Bonus: 10/10 ⭐ for Covid mask enforcement. I get that a lot of people hate it, but it's still being enforced overall. And I've seen some really rude people come in and berate the employees about it, and the response's have always been respectful and collected. So yea, bonus stars well earned.
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February 2022 by Cody Scroggins
Stopped in one night after a lovely dinner with my partner, had a few questions about specific sections of the store and best techniques/hygiene habits and two employees in specific were extremely delightful and helpful in the most professional manner. Pandora and Jaz helped my partner and I filter our searches for specific products and held a friendly tone and conversation for the duration of our time there. 11/10; I will be visiting again soon!Thank you for reading ✌
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January 2022 by Olivia Fondjo
I came in there looking for pleaser shoes and ERIN helped me find the perfect beginner shoes for me. She was so sweet and a hard worker. the store has a wide selection of things and very clean. The vibe is very non-judgement and I will be coming back! thanks again Erin! (:
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December 2021 by Justin Simmons
The manager and supervisor were super rude off bat. Not helpful at all. It was obvious how they treat their workers by the way they talk to them in public in front of customers. Wow I just walked out. It was the lady with the little bald head and another with damaged blonde hair. Why would you even hire staff as disgusting as those 2? I’m going to the hire ups right after this message too. This is preposterous. If it wasn’t for them, the store would get a heft 5 stars. They alone make it as bad as it is.
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November 2021 by Justin Simmons
Everything is ok except staff. Redo it. Rude/snappy and rude to fellow employees while customers in store.
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August 2021 by Amelia Lysne
WARNING-They were nice and everything but everything I bought there was horrible quality. The handcuffs broke after gently pulling on them. All of the stuff I bought that was supposed to taste good and be fruit flavored tasted awful and the vibrator I bought stopped working the 2nd day after I got it. Horrible experience and extremely dissapointed because I spent a lot of money. The person I went there with also didn't like their products and thought they tasted horrible. Will not go back soley because of the low quality products that I just can not trust.
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June 2021 by Gwenievere Kocher
I remember when this place opened and it was amazing! So back in 2016/2017? However, it has changed.. I still want to give this place at least 3 stars because it's super clean and everything is displayed nicely. It's truly the best place to go in town for the product selection. The only thing that was bad was the customer service. We were greeted but nothing past that. Then the manager also had someone harassing him over the phone. While this isn't his fault by any means, his reactions to the harasser made the atmosphere very uncomfortable. He could have followed up with an apology and asked what we needed help with at the very least. Maybe even disconnected the phone for a moment would have been totally ok because that was ridiculous. I hope you can press charges on people like that. So, maybe investing in some security and block certain callers could help along with customer service skills?All in all the best selection, but no customer service.