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February 2024 by Hillary Wells
Tried to buy a goldfish for my daughter and they refused to sell us one because we didn't have a 40 galon tank. She actually said "legally, I can't sell them to you." There is no law protecting a damn goldfish. All this after browsing around in the fish section and being ignored by 2 employees and then having to wait for them to come back because they just walked off. Will not be returning. Consider Sailfin on Neil Street! Friendly staff and very helpful!
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January 2024 by Chloe McElhaney
I went there to get a tank lid but they didn't have the size I needed. No big deal! I decided to get 2 female guppies and 1 male guppy for my tank while I was there. When I asked for assistance in getting them from the the tanks I was asked how big my tank is. I told her I have a 29 gallon and she immediately tried to discourage me from buying the fish. Like she really tried to get me to not buy the fish. It was the weirdest thing ever. I've never experienced anti-retail before. If I see her around the tanks I'm not getting any fish. It was clear that she doubted my intelligence and I didn't appreciate it at all. It was an older brown haired woman.
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January 2024 by Ashley Cairel
Friendly staff, lots of options, in store hospital and grooming.
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January 2024 by Amanda Hollis
Friendly and helpful employees
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January 2024 by Torie Thoman
Great!
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January 2024 by Gary Stow
Took chewy my shih tzu puppy to get a bath, nails filed, puppy trim, teeth brushed. I was very happy with the service. It was his 1st cut & they did a great job!
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January 2024 by Frank Penrose
Just stopped in for a pick up order, but wandered around the store first. Clean, well lit, several pets inside, friendly staff.
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January 2024 by Kelly Dougherty
Very friendly
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January 2024 by Gary Baker
Ordered and paid for an item online. Went to pickup next day at store. Two cashier's working and each line is easily eight people deep. I noticed my item was pulled and ready for pickup as it was sitting on the rack. I was told I had to get in line so they could process order and remove from their system. I informed them that wouldn't be happening and left with my $6 item. The whole purpose of ordering online is for convenience. Fix your stupid system .
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January 2024 by jocelyn Cook
Bought two small angelfish and die within hours of being home. They were gasping for air at the store. Figured I would try to save them but unsuccessful . Got my money back
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January 2024 by AK King
I have to say, I havent had the best luck at Petsmart before but when I went in the other looking for some very specific items for my Egyptian goldfish! I got the best possible service from Jason and Brandon. They were soooo caring and helped me out with the items I was looking for. They even helped me load them into the cart! They are two very exceptional strapping young men that I will always look for when I go! Don't hesitate to ask for them to help you with all your petting needs!
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January 2024 by Richelle Elizabeth
It's where I stop for emergencies when I'm waiting for my Chewie shipment!
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January 2024 by Charlotte Roth
Clean and organized. Took a short time to get what I needed
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January 2024 by Shirley Adkins
Great place to find animal food
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January 2024 by Cathy Smith
Customer Service at the Fish Tanks SUCKED. She was rude.