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March 2024 by Nicholas Mangan
Lady that has been here forever is always stressed out and gets all defensive for no reason. I understand this location is the only one in the area. Maybe the Champaign/Urbana area could stand to have another franchise move in and be competition for this branch. Called 3 times and never got an answer. Had to walk in to order. The lady Like I mentioned gets super stressed and defensive. No need to raise your tone with me. Honestly might just stop buying Pizza hut due to every visit being overly dramatic and busy. This branch has seating but no dine in. This branch is a mess and the owners are making no effort to fix their problems.
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February 2024 by Carol Gerardo
Every pizza that I get from here is always hot and delicious. The staff is always friendly. This is the best Pizza Hut in the area. And I make a habit of going there weekly because I know I’ll always get good food.
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February 2024 by Jermaine Spearman
Great speed and customer careParking: Find a spot real quick
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February 2024 by Samantha Ragazincky
I ordered the $7 add 2 or more meal. This is false advertisement. My pizza and Cinnabon came out to more than what the sign says. The lady said that the soda was $1.59 and that wasn't true. The place isn't open for seating or to dine in. It's take outs and deliveries I suppose.
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February 2024 by mfleet 78
Great service, loved the new cheese/breadsticks. Building seems to be run down now. Could use and
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January 2024 by Marc
I could not have been happier with my experience at the Pizza Hut on Madison Champaign. Both the pizzas I ordered were absolutely
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January 2024 by Dennis Custer
Have them put you on hold twice and both times they hangup on ya. Then when you call back and try and joke and say, y'all keep hanging up on me, with a giggle, of course they didn't do it and then they talk down to you. Restaurant is gross and have the time you'll stand there while someone just looks at their cash in he register and their phone and never acknowledge you exist. Kitchen is filthy and staff is rude. Pizza hut used to be a great place. Don't worry, they'll get on here and comment to my post that somehow their lack of caring is the customers fault. "I think someone hanged up on me" lol........ pizza hut employee." Uhhhh, I don't think so". I guess it was imagination that I got the hangup tone and had to call back. Champaign is trash.
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December 2023 by Brandon Brown
Didn't get my base sauce right, basically ruined the pizzas
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November 2023 by Abigail Bosco
Vegetarian options: Regular vegetarians can easily eat many things on the menu. Specific restrictions like no dairy (vegan) might have a harder time.
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November 2023 by Angie Dillman
We got the pizza box. Everything was delicious
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October 2023 by Greg Lavender (Down to Earth Hardscapes)
Ordered 20+ pizzas for our haunted house and everything was ready when I arrived a few minutes early.
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October 2023 by diane hall
great customer service, fast, takes cash and good food...
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August 2023 by Jessica Erwin
I ordered online and was quoted 14 minutes. I live on the north outskirt of Urbana so it takes me at least that long to drive to this location. Then I was stopped by a train on Bradley for a good 10-15 minutes. When I finally made it to this location, I was informed that my order wasn't even made yet. Obviously I was a little miffed but the lady I spoke with on the phone was very nice and offered to make my order and comp the bill since it was their fault. I was very impressed with how well they corrected their mistake. Will definitely return.
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August 2023 by Shannon Delatore
The food is always good at this location. I miss being able to dine in, though. The pizza melts are ?!!!
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August 2023 by Janet hogan
We ordered thin crust pizza and it was doughy. The only thing crispy was the crust around the pizza.
