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June 2022 by Mk
The two Asian employees are very nice and welcoming. They delt with my problems professionally and with patience. I've been using their debit card since day one I came to the US as a university freshman. Never had any problem with PNC or the employees at this branch during my last 4 years of stay at Illinois.
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November 2021 by Elizabeth M.
Worst bank EVER!!! They give you nothing but problems when you are trying to dispute anything that is coming out of your account, but when there are things that are actually supposed to be coming out of your account they shut your card off and flag it as fraud.. bull!!! I am so over this bank!!!
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April 2021 by Edgar Fuentes
I opened my bank account in December of 2020 and Mohammed Al Rae has been extremely helpful since day 1. He has been a great example of what great costumer service is and what PNC stands for. Would definitely recommend PNC and see Mohammed for any assistance needed.
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May 2020 by Anne F Odom
PNC bank pulled out a second mortgage payment on the 17th of April: $1500. When we called to get it fixed, they told us they were processing it for return immediately. After 5 days, when we hadn't received it, we called in and they told us we should receive within another week. After another 7 days, we still haven't received it, and we got a message that the repayment had not been processed until the 27th of April -- 10 days after they took out the wrong payment. When we called again, they told us they had sent a check that we should eventually receive by paper mail. They deduct our mortgage electronically, but they didn't return the money electronically despite having the information to do so. All this during the COVID pandemic, when we are extra short of funds anyway. We highly recommend avoiding PNC for mortgages, and we will not be using them to purchase any future homes. We effectively lost $1500 12 days ago, and we have still not received the replacement funds.
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July 2019 by Name: Luke
I mean nice people, but at the same time they were kind of rushing me through my questions and stuff.
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January 2019 by V.SAIRAM CHANDRA
Best banking service on campus.
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July 2018 by Bluenote
All of them were pretty kind
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July 2018 by Alexander Pincsak
Erin really knows her stuff. I really appreciate this PNC's services
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April 2018 by Erin L.
Student banking experts who strive to make your banking experience easy and more convenient all while delivering 5 star service!
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April 2017 by Kyle Wilson
They charge me over a thousand dollars in overdraft fees every year. And never offer me any other reasonable solution. They also told me to close my business over a year ago. I just hope they weren't right.
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March 2017 by Kyle Purcell
great experience overall
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January 2017 by Sunny Days
Girl with blonde hair glasses and breastcancer logo and black shirt wouldnt tell me her name was sarcasticly rude. And slammed door on me while i was asking some questions.... Edit main st location not wright st.
