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November 2024 by Michelle Teschke
Staff was quick and friendly!
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October 2024 by Matthew Caughey
Jules was very helpful throughout the entire process and responded quickly when I had questions! She helped me find the perfect stone for my price range and I was able to design the ring with all the details I was imagining. She also remembered personal details about me, my (soon to be) fiancée, and her family that made the whole process very comfortable! 10/10!
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October 2024 by Katherine Hoffman
I went in and requested my ring be resized at the end of September 9/29/24. A little over a week passed without any call, as they instructed i would receive upon dropping it off. I called after work only to find out that my ring had a sticky note stating it was needing sent off to the master jeweler. No communication at all to send it off. It was sitting there for days without anyone doing anything or communicating that work was still needed. Fast forward to today 10/27/24. I have received no updates other than when I call. Still no ring. Also the first time they sized and placed my bands together, it was off center. I’m extremely frustrated and unhappy with their service on such a delicate item of mine. I can’t help but feel like something is being done to my ring as when I bought my enhancement band, they were very pushy to buy my ring and replace it.
Now to wait for them to open so I can call and be shuffled around as they act as though they don’t have my info in the system.
Ring purchased from zales around $2500
Enhancer purchased from Roger’s and holland for $1500.
Estimated total is $4000.
Sitting who knows where with the response is it’s being worked on….
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October 2024 by Tyler Meyerholtz
Love this place 10/10 would recommend
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October 2024 by Hillary Hamilton
My fiancé and I have had a great experience at this store. The staff is very friendly and helpful
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October 2024 by Amanda Followell
I absolutely love this store!! They are always so nice when you go in. They are very helpful and always ready to answer questions. The quality of the jewelry is AMAZING! I get all of my jewelry here.
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October 2024 by Sheila Sullivan
Very helpful service, lovely jewelry.
Byron was especially good at helping us find the perfect gift!
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October 2024 by Orlando Hernandez
The staff is very helpful, patient and professional.
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October 2024 by Morgan Patton
Helpful, nice, excellent service every time we come into the store. I would recommend this store over any other jewelry store I’ve engaged with.
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October 2024 by Jeffrey Igaña
I was shopping for a watch and stopped by Rogers & Holland at our local mall. Byron greeted us and showed us the watches that they have in stock. He was very informative and helpful. I went home with a new citizen watch. Thank you!
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October 2024 by Jake Atkinson
Mollie and Logan did a fantastic job helping us through the process, they explained everything thoroughly and were very patient. They answered all of our questions and made us feel very comfortable. We were very happy with how everything went
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September 2024 by Chris Phillips
Byron was great to work with, and took the time to listen and really understand what we were looking for. Highly recommend him if you are looking for anything.
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September 2024 by Ashley (Hansgen) Woodard
Sue and Byron were fantastic to work with! Highly recommend shopping at the Champaign, Illinois Rogers & Hollands location.
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September 2024 by Gary Mitchell
The manager was very thorough in her explanation of the situation. I agreed with her and accepted the terms.
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August 2024 by Brianna Deemie
Jules, Alyssa, and Logan were absolutely fabulous throughout the entire process! Extremely knowledgeable and accommodating.
