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November 2023 by Julianna N.
The fish we bought here died pretty much as soon as we got them home. Also every experience we have had there has been negative with the older gentleman. A lot of the advice the other staff has given has been incorrect.
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August 2023 by Cody Hart
We bought a lovely yellow parakeet last Tuesday. Sales was great. The parakeet is adorable and friendly. More importantly, "he" (perhaps) escaped from the cage several times. Soooo cute!
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August 2023 by Tara Root
We drive over an hour to this pet store because it is the best around. The staff is very knowledgeable and friendly.
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August 2023 by Catherine Schaumann
Staff is amazing in explaining proper aquatic care to a 9 year old (and his not so fishy mom). Very chill atmosphere.
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August 2023 by Anmp08
Love this place, they take great care of the animals there. I have adopted 3 of my parakeets and both of my cockatiels there(they SOMETIMES have cockatiels parakeets are there all the time.)They have exotic fish, baby stingrays, coral, crabs, tank plants, rats, snakes, bunnies, degus, air plants, koi fish, eels, frogs, canaries, parakeets, zebra finches, chameleons, spiders, bearded dragonsThey have all the food and supplies there you need for any animal they have.I will say they are not complete experts but they know how to take care of the animals properly.
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July 2023 by Lana
Very clean and well stocked store. The employees are extremely knowledgeable and friendly! Great place to shop!
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June 2023 by Mary C.
If you need food for your fish it's great but beware of purchasing salt water fish bought 2 fish to add to my saltwater tank and both fish came with parasite that quickly killed them and my other fish I usually travel pretty far to purchase saltwater fish from a very good shop who only specializes in saltwater he diagnosed what was wrong with those two fish and told me never buy from dealer who don't quarantine there new arrivals which I should have done too just wanted to find someone locally never again buyer beware expensive mistake
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May 2023 by Lindsay DeVivo
I dont feel this place is reputable and they are more concerned about milking each customer for what they are worth. I'd give 0 stars if possible.I feel bad for the unknowing purchaser because they try and sell you and require you to buy certain things inorder to purchase pets there that are not needed and/or unnecessary. I went to buy a Teddy Bear Hampster....I went through the process of selecting one. I've had my fair share of snuggly hammy bears and am very well versed in their care. The sales associate let's me know the hampster is on sale but that I have to buy "the stores bulk food" in order to buy it. The gal proceeds to tell me I have too...I proceed to tell her my reasoning of not since bulk food is not sealed and kept exposed to the air ...their bins had cracked lids and corners were the chunk of plastic left a hole into the "bulk food"..but since the food she pointed to was 1.99/a lb I said whatever I guess I'll meet ya half way on that whats $2....she then proceeds to tell me I must by 3 separate lbs of separate bulk food that's each priced differently and not as cheap, because that's what they feed "their" hampsters in the store and changing it could hurt the hampster.....Anyone should know that most hampster food consists of similar grains whether it's bulk or not....look at them next time your in a petstore. What's the point of having sales on your pets if you require the purchaser to buy required food that costs as much or more than the sale pet??? I think your business is shifty and ill definitely share my opinions and experience to everyone i know. You may need to make your sales on your bulk food but that's not my responsibility..the fact that I was told the store food was different than any bagged hampster food is absurd to me. I left without the hampster since all I needed was the hampster, as I have everything else including top of the line food that's better quality then a giant bin open to the air and things such as pantry moths and other creatures this type of exposed food has a tendency of carrying. Super disapointed, I used to think better of this place. I won't be back and I recommend you go anywhere else but here.
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April 2023 by Steve C
Best pet shop in town! They have just about everything for fish, reptiles, rodents, and birds. This is where we go for all our pet's needs, especially mealworms, frozen fish food, black worms, crickets, and just aboit anything else we need for our pet's. The staff is also pretty knowledgeable on their pets and always very friendly and willing to help answer questions. This is my number one stop!
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February 2023 by Tabitha Qualls
great employees and i love supporting small businesses. they have a wide variety of tropical fish and exotic animals you can't find easily elsewhere in the area. i have a very healthy hamster from sailfin.
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February 2023 by #GYST Party
We were there this evening to purchase a hamster for my son. The young man who helped us went above and beyond to make sure we were getting what we needed and wanted, and was an immense help to us. His knowledge and kindness was well received and appreciated.The animals here look well cared for and loved, and staff seems very helpful and attentive. I have not been to Sailfin for several years, but we will definitely be making this a primary source for our small critter supplies, and some new additions.
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February 2023 by Jason Curtis
We went to get our new pet rats from here. The owner was extremely informative and helpful. He got us the setup we needed and educated us on every aspect of raising our new pets. I would recommend this store to anyone looking to get a new pet for their family. I would give them 10 stars if I could.
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February 2023 by Katie Gisinger
The lady that helped me was very professional and answered all of my questions. I live an hour away but will be returning for my aquarium supplies. Prices of fish are very reasonable and have weekend sales!
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February 2023 by Queen Rogers
I got my baby Bandit from here and I love him so much I've had him for 3 years now. I will be returning for more exotic animals. They have almost any animal you can think of and keep as a pet legally.
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December 2022 by Teddie Vee Hill
They have a ton of different pets and supplies for reasonable prices. Staff was super helpful as well. We even got things at a discount bc we purchased a bunny with all the supplies plus the cage at once. Definitely couldn’t have gotten that price anywhere else!?
