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September 2024 by J.J. Standerfer
The employees went on lunch right when my rental time started so I was unable to pick up the truck. They did not return for over 3 hours. No refund and employees were unprofessional. Wouldn’t recommend this location.
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August 2023 by Laura Fondia
Extremely rude. When asked if I wanted a 10’ or 15’ and I said whatever is available, she responded “ma’am, I’m not going to do this with you, I’m about to close in 5 minutes.” Not going to do this with me? Ok. I will take my business elsewhere.
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September 2022 by J
Well now I know why this location has one star. DO NOT RENT FROM HERE. Lady said I could pick up at 6. Sign said OPEN. Knocked on door. I could hear people talking. I peeped the sign and she puts to CLOSED. She would not answer phone. I CANCELLED MY RESERVATION AND DROVE DOWN THE STREET.
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August 2022 by James
Well now I know why this location has one star. DO NOT RENT FROM HERE. Lady said I could pick up at 6. Sign said OPEN. Knocked on door. I could hear people talking. I peeped the sign and she puts to CLOSED. She would not answer phone. I CANCELLED MY RESERVATION AND DROVE DOWN THE STREET.
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February 2020 by Karen Walker
The owner is very hard to deal with. She is paranoid about potential customers cheating her and will try to overcharge you. This town is full of reputable places to rent a U-Haul. Try one of them and save yourself the aggravation of trying to take your business to this outlet.
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July 2019 by Mohamad Ata
This lady actually tried to charge me for a cleanup fee. I promise you, I took the U-Haul directly from the other facility in the same condition as I brought it to you. In fact I decided to return the U-Haul to another location and they did not charge me a clean up fee. Why? Because it was clean! This lady already had her mind made up that she was going to charge me a clean up fee because she was quick to pull the trigger off of a little bit of dust on the floor. This kind of unethical Behavior and trying to cheat the customer is exactly why I will never return to this location. Shame on you.
