United States Postal Service
Post OfficesHours:
2001 N Mattis Ave, Champaign IL 61821 Hours
About United States Postal Service
The United States Postal Service at 2001 N Mattis Ave provides reliable mail and package delivery to millions of addresses across the country and worldwide. It manages over 30,000 retail locations, offering services such as mail processing, delivery, and walk-in passport processing. While the staff are generally friendly and efficient, some customers note that the location is severely understaffed, which can lead to longer wait times and frustration. Despite this, many praise the quick service, especially for loading trailers and passport appointments. Overall, the Post Office strives to serve the community with secure, affordable delivery and helpful customer service, even when facing staffing challenges.
Most Recent Reviews
August 2026
Package for my Customer shows out for delivery at 6am from Champaign, IL and they never showed they delivered it!. Terrible service!. I now will have to open service requests up to find out what's going on!. Usps ALWAYS is messing up these days enoughs enough now!.
August 2026
The staff is excellent but there aren't enough of them. Usually there is one person working the counter and several people waiting in line. I regularly wait 10 minutes before getting to the front of the line.
August 2026
Long lines, one person at counter working most times. Very slow. If there's 3 or 4 people in front of you, you might as well plan a half hour. Good luck getting someone by the self check window. I buzzed and waited 10 minutes.
More Comments(137)
Nearest USPS Stores
- Champaign, Illinois