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September 2025 by Frances Rigberg Baker
Service was excellent.
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July 2025 by Vincent Renaud
Both employees were very helpful! Explained everything without being pushy. They didn't try and sell me something I didn't want or up charge me! Very happy overall!
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June 2025 by Jeff Townsend
Great service and yes the people in the office can do everything in the store. Unlike other providers.
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April 2025 by Jean Maple
Lexi and Sarah are the best! Got exactly what I needed. I will always use RC! 💜🥳🙌🏻
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April 2025 by Annette Stumpf
We bought a new iPhone. Quick awesome service!
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January 2025 by Katharine Dee
Joe, the manager at Russel Verizon N Neil Street was so quick to help us after helping another. He was very knowledgeable, pleasant and made sure he acknowledged all the other customers as they came in. He was by himself.
He asked if they had questions that he could answer while working on our phone. He stayed cheerful no matter how may people came in and he helped them all. He is definitely someone you’d want running your business while you are away!
He said to call him directly if we had any further issues. Amazing customer service!
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October 2024 by Destiny Jording
Lee was incredibly helpful in getting me and my boyfriend a new phone plan and new devices. He was super patient and answered all our questions.
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October 2024 by Billie Creek
The gentleman Bryce was so courteous, and kind and very polite! And his explanation on my issues were amazing and he was so understanding? lovely experience!
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August 2024 by Luiz Spanholi
Good place and good professionals!
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February 2024 by Kim Durr
Had a fantastic customer service experience at this store! Bobby, you are my hero!!!!
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January 2024 by John Smith
Had a great experience coming into this store. Was acknowledged and greeted as I entered. Treated as a important customer and issue was solved rite away. Bobby was a breath of fresh air after going to the Verizon store on Town Center Blvd. Where I was very unappreciated and talked down to. Drive the extra 2 minutes and come here!
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December 2023 by Ryan Cole
Robbie is great! Knowledgeable, hardworking, and relatable. He helped me at the Rantoul location, filling in due to staffing issues, and in that time he set up two lines of service for me and processed a cellphone upgrade, all while helping 3-4 separate customers at the same time. Because I had such a great experience, I went to his home location a week later to upgrade another device. I was in and out in no time, and he helped me with a difficult data transfer after he completed our transaction. As his job is sales, he 100% did not have to help me with that step, but did anyway and I appreciate it greatly. Once again, all this while taking care of 4 separate customers by himself. Give that man a raise, but HIRE HIM SOME HELP!!
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December 2023 by Connie Ogden
I worked with Julia Pavkov when purchasing my new Samsung 23 phone and she was great. She definitely knows her job and was very pleasant and helpful. She deserves a good raise.
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November 2023 by Google user
I worked with Julia Pavkov when purchasing my new Samsung 23 phone and she was great. She definitely knows her job and was very pleasant and helpful. She deserves a good raise.
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September 2023 by Melanie Francik
This store is excellent. Bobby was very helpful, knowledgeable and funny. The entire atmosphere of the store is welcoming.
