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February 2025 by Jeremy Jackson Jackson
Literally the worst pharmacy around. Prescriptions are never ready. Go to meijer and save yourself a headache.
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November 2024 by Terese Glatz
Stacy was very knowledgeable and had a fantastic personality!
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November 2024 by Synthia Paige
It was okay as usual I always shop Walgreens.
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October 2024 by Stav Ashur
Had an appointment, got there 10 minutes in advance. Workers served every single walk-in before turning their attention to me 20 minutes after my appointment.
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October 2024 by Kirstin Widmar
If you want your medication on time DO NOT go to this Walgreens. They are always late getting me my meds. And half the time can’t find my prescription requests from my doctor. The pharmacy is supposed to be open until 9pm during the week. I waited an hour in their drive through just to have them shut the blinds and put up a sign saying they weren’t open with no notice or explanation. This was at 7pm two hours before they are supposed to close. Walgreens should really consider hiring more people and paying them a fair wage for the hard work they do then maybe their staff would stay. I feel bad for the overworked people in the pharmacy.
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March 2024 by James Owens II
The lady at the checkout is the Best!
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March 2024 by Maria Romero
I went to load my Debit card and I was successful!
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January 2024 by Maria R
I went to load my Debit card and I was successful!
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January 2024 by Keegan Wilder
No people/public manners in-person, or when patients collect scripts. Walgreens on Springfield and Mattis have staff in the pharmacy that openly show unappreciative, unwarranted behavior towards patients. Unprofessional and rude. I was on hold for over 30 minutes after their hour lunch break, assuming that their staff were just "busy". I hope they get new professional public health workers that work for the purpose of caring for people.
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December 2023 by S R Al
Rude and unprofessional. Sorry wasted my money here. Not worth shopping at Walgreens anymore.
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November 2023 by K. Campbell
I used this pharmacy to get a couple vaccinations and it was clear from the moment I got there that the pharmacy is understaffed. Everyone working behind the counter was hustling.There was an issue with my insurance card and it would have been really easy to just send me away and tell me to come back later or sort it out myself, but they wrassled with my insurance people to get it sorted out for me. Special shoutout to Stacy, who was solving problems left and right for people in order to get them on their way with everything they came for. Thank you!!
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October 2023 by Rebekah Z.
They send an automated call to say medications are ready and then when you go to pick it up they say it is not prepared yet and it will take another 30 minutes. Additionally, their drive-through pharmacy window is so slow. I waited over 45 minutes with only two cars ahead of me.
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October 2023 by Kathy W.
I went to Walgreens on Springfield and Mattis in Champaign, Il. today. I have a serious infection in my foot and had to have tests at the ER on Saturday to make sure I didn't have sepsis. The ER called two antibiotics in to Walgreen's on Saturday. They just got them both ready today, Monday, 2 days later. These are very common prescriptions. Meanwhile my infection is getting worse. When I picked them up they took other customers in the drive thru before me that came after I did. This heavy-set lady at the window ignored me and when she finally sent my prescriptions out ther was only one. I was almost home and had to go back. I went in the store and spoke to the manager and we both walked back to the pharmacy. Another pharmacy tech told me the 2nd prescription got stuck in the tube. (It was not in the tube). I asked to speak to the pharmacist, and he told me it never happened. He heard everything like me ringing the call button constantly. He didn't apologize or even act like he cared. This is the worst rated Walgrens in this area and I think it's because they treat you bad and the manager or pharmacist allows it to go on.
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September 2023 by Janet Dsouza
Darlene cashier is worst employed there I had bad experience with her will never go back bad attitude
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September 2023 by Heidi Elena
This pharmacy is mismanaged. No one knows how to prioritize, get the easy stuff out of your way you don’t have to count or measure.Please, Don’t tell me to come back in one hour, and then still not have my prescription ready.It’s always slow service. You can never arrive and pick something up easily. And don’t even tried to call, I’ve sat on the line multiple times for over 30 minutes and still never talked to anyone.
