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November 2023 by Ritu Jaswal
I was disappointed with the service I recently received at the Walmart tire center in Savoy. I purchased and had tires installed from Walmart, and unfortunately, the experience at the tire center was far from satisfactory. I went there two hours before they close on a Tuesday to get a tire patched which shouldn’t have taken more than 15-20 minutes. The staff seemed disinterested and made excuses about having appointments lined up when there were no other customers present for the service. I expected better customer service, especially after purchasing and having the tires installed by Walmart. The lack of accommodation and the apparent laziness of the staff were disheartening.Service: Tires
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November 2023 by Nikolas Taylor
I was in a real bind to fix my daughter's tire before she started clinicals. Manager said she could not put me in the system, but told me to come in and a tire could be put on my daughter's rim if I was there at 7 AM. I was there before staff. One staff member told me I could buy the tire, but without an appt, nothing else would be done with it. A second employee asked if I had ever bought anything from them before. After telling him two sets of tires for my truck and a set for my wife's car, he found me in the computer and had me on my way in 14 minutes. The manager and second employee were the only reason for stars. Employee one, may need some customer service training. I usually have really good experiences here, but not this time.
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October 2023 by Jason Baugh
Place is a joke!! Seriously take your car somewhere else!! They probably will tell you they cant do it anyway even if there is nobody there and 2 hours before they close. Despite no cars in the bay they say they cant do an oil change because there is only 1 or 2 guys there.
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July 2023 by Patel Anupam
Customer service not pick up phone when need oil change
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June 2023 by Blair Bartlam
Great service, they even went the extra step and organized our spare tire stuff :) super quick super helpful, wonderful employees in the tire area!!Service: Tires
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May 2023 by Jeff Lewis
I just had an amazing customer service experience from a wonderful employee named Tiffany in the Auto Service Center. Thank you for the great service this morning!We are are definitely only using this place for our tire needs!Service: Tires
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April 2023 by Iquisa Edwards-Mitchell
These guys took care of me. My battery was dead and the tow truck dropped my car off in the parking lot. They put a new car battery in and had me on my way in less than 30 minutes.
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April 2023 by David Johnston
New battery in 20 minutes. I'll be coming back to Walmart for my next battery.
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March 2023 by Ted Myhre
Like most businesses these days, the Walmart Auto Care Center lacks enough employees to provide the promised services. The online and in-store hours indicated that they close at 7PM. I arrived at 4:45pm but the service manager said that they close at 5pm because they don't have enough help. I came back the next day at 3:45pm and they were able to provide a new tire in 45 minutes. Prices have sky-rocketed on most products and tires are no exception. At least, Walmart offers some comparative deals.
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December 2022 by Safwat Ghazawna
Super bad ! Very unprofessional, they tell you something and do something else, service times are missed up !Services: Oil change
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November 2022 by Uber Adventure
You may be able to fool the regular customer but I'm not the person to be fooling with. When you're told that the rotation is wrong that means you're wrong the customer is always right especially when I have evidence to prove it. Good luck keeping your job Management has been notified
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August 2022 by Andy Woolsey
Hours online listed 9-7, so I took my car over after work for an oil change. Pulled in at 5:44. The door was locked even though the hours listed on the door also said 9-7. I called while standing at the door and was told the auto center was closed; their hours are actually 7-4. This is the second time in a row this has happened here: last time they were closed for the day without any notice posted except a piece of paper taped to the door. I don't know why I came back.
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August 2022 by Daniel D.
Posted hours are 7 - 7 on line. Sign in window says "sorry, closed at 4. Need to post those hours on the web. I drove there at 4 for nothing. Thanks Walmart for wasting my gas.
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July 2022 by cindy moore
We needed new tires and called around to the usual suspects and prices were very high. So we reluctantly went to Wal Mart. My expectations were low, but they knocked it out of the park. Price, quality and service were top notch. They went above and beyond to give us prompt and excellent service. They will be my first stop in the futureService: Tires
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July 2022 by Leonel Rodriguez
closes 3 hours early. can never get an oil change after 4