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November 2024 by Coartney Hale
Very rude and unprofessional people. They have no people skill and are not helpful at all
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April 2024 by Chuck Lowell
Handles concerns in a timely manner.
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April 2024 by Duane Ingram
I built a house in 2018 and checked around for propane service. I purchased the tank from E.I.P. and they have been my only propane provider. Both Brenda and Eric are always very polite and professional in addressing any issues or concerns that I may have. This is the reason I haven't searched for another provider - very pleased, thank you!
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March 2024 by Rebecca Miller
Brenda was great she made sure that she could get their driver to me so we didn’t run out of gas!
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March 2024 by Joe White
Brenda was very polite, took my order and scheduled delivery.
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February 2024 by Kathy Hoalt
Brenda is very helpful and pleasant. Delivery went without a hitch.
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February 2024 by Rebecca Coon
Every time I call for service, Brenda is always so helpful and informative. She is pleasant and willing to give information on cost and answer any questions I may have. Dustin, the driver, has always been quick to deliver and nice when we have talked to him. Our local service people are the best!!!!!
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January 2024 by ma schaefer
Great communication with Brenda @ Charleston office in getting our tank needs to the route truck driver Dustin. Their team is top notch!
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January 2024 by john schutzbach
They are always easy to work with
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December 2023 by Scott Inboden
I was given excellent service by Brenda and Dusty. I had an issue I needed help with and they worked out a solution that I found to be extremely customer focused. Great big THANK YOU! to both of you!!
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December 2023 by Brice Dunn
Called to get information and Brenda was extremely helpful! I needed details to get propane services to our new home and found the experience to be very pleasant.
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November 2023 by Kimberly Strowmatt
The gal in the office name is Brenda. They couldn't have a sweeter person in that position ! I've been with this company for probably 7 or 8 years now. She goes above and beyond to help the customer out! If you are looking for a reliable propane company look no more! This propane company is on the ball, curtious, communication lines are always open and ready to help Thank you Eastern Illinois people for all you do for us!
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October 2023 by Dixie Scott
Brenda is a such pleasure to work with and has been very helpful time and time again. Such a fantastic worker!
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July 2022 by Bailey Day
Eric was very helpful!!!
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December 2020 by Donna Rowell
I’ve never had a problem. I tend to run out frequently & have never had any issues with getting propane... usually same day delivery. Brenda & Dustin r great!!
