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July 2024 by Shane Brinkman
They had everything I needed and them some. lol
They were very polite, friendly and will to help out a customer!
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July 2024 by Anthony Cox
I like the O'Reilly chain but don't let them check your dead battery. I took one there and the next day I picked it up and the sticker on it said BAD. So for kicks I took it to Battery Specialist. Came back the next day and they said it's all charged up and ready to go. So there you have it. O'Reilly's in Charleston has no problem claiming things to make you buy new. Trust is key..... I'll stick with Battery Specialist regarding batteries and charging systems.
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March 2024 by Madeline DeAngelo
They always have good and quick customer service
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January 2024 by JD Dare
The best parts store around the other local automotive parts stores can never find the right part.
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January 2024 by Cathy Smyser
Excellent
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November 2023 by Jackson Janssen
I decided to go in this morning for a replacement tail light but when I showed up it said “no power, cash only” on the door. Based only off that I assumed I could go in and ask about the part but I was dead wrong. I walk in expecting the smallest bit of customer service but instead I get greeted by some old guy on his phone not looking up at me saying “sorry no power.” I’m glad he told me that because there’s no way I would have known that by the fact all the lights were off and the paper that was taped to the entrance. I continue to say “I know that, I was just wanting to know if you had the tail lights that I need” and then to my shock he responds in such a childish tone “ well I guess I’d need the power to be able to do my job.” I decided it wasn’t worth it and left to Rural King to get my part. I’d say there’s only two ways to go from this point if I ran the place. Either 1, next time put on the door “no power we’re not good enough to do anything without it,” or option 2, hire more competent workers.
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October 2023 by Lesley Coderko
Had a very stressful morning with my car initially not starting followed by a check engine light once it did turn on. Brought it in for a diagnostic test where Crystal was super friendly and prompt with getting it checked out! She helped ease the stress, let me know what could be wrong, and gave a great recommendation for an automechanic here in town to get it further checked out.
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September 2023 by Justin Schwab
Great parts store.
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July 2023 by William
Threw the day 1st shift guys are a$$es I don't go there during that time they think your dumb and mock you best go on the weekend
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July 2023 by Jerry Cisney
Picked up parts for my son. Friendly people with the right parts.
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June 2023 by Terra Lynn
Very knowledgeable staff. Bought brake pads and rotors and paid less than what i was quoted over the phone. Will not buy car parts anywhere else!
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June 2023 by Troy Baker
Ok for a quick fix but everything cost double.
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May 2023 by Shelby Magicmaker
Had all the parts I needed for Hub assembly including Caliper Bracket..Amazing!!
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April 2023 by Denise Wilson
They are very helpful and knowledgeable
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February 2023 by Joseph Rollins
Nice people asaaaaaa
