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April 2024 by Logan Schmidt
No longer open after 6 or weekends?
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March 2024 by Tommy Mac
First and foremost, the pharmacy is a train wreck and has been for years. But, that is a symptom of Walgreens corporate and the local pharmacists do their best with the lack of corporate support.That being said, this particular store has major staffing and infrastructure issues. Employees are tasked with doing jobs around the store and don't often mind the check-outs. And they aren't dressed in recognizable uniforms, so you can't easily flag one down for help. You usually have to wait at the photo counter until someone notices you.Frozen Food section has been out of service for quite some time.
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August 2023 by Kim King
I had not a clue as what to do but the young man helped me very much so. And I watched a lady come and sit next to me and she knew what to do and it was so easy. Piece of cake
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May 2023 by Greg Trelz
A normal person has basically an hour (5-6:00 pm) to use the pharmacy and no weekend hours! I'm never filling another prescription at Walgreens and will not spend another dime in ANY of your stores. Good luck with this policy and attempting to keep even a fraction of your pharmacy business. Every single person I know that has historically used Walgreens complains about this. They can't count on being able to get a prescription filled and picked up so we are all going to other pharmacy options. How is it you are not listening to your customers?! This is a corporate problem not a problem with the employees. Looks like just under a 10% decrease in gross profit year-over-year. Hmmm, maybe your policies are already showing repercussions? Walgreens gross profit for the quarter ending February 28, 2023 was $7.055B, a 8.48% decline year-over-year. Walgreens gross profit for the twelve months ending February 28, 2023 was $26.990B, a 9.85% decline year-over-year. Charleston, IL store pharmacy hours: Walgreens Pharmacy Saturday Closed Sunday Closed Monday 10 AM-1:30 PM 2-6 PM Tuesday 10 AM-1:30 PM 2-6 PM Wednesday 10 AM-1:30 PM 2-6 PM Thursday 10 AM-1:30 PM Friday 2-6 PM 10 AM-1:30 PM 2-6 PM
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May 2022 by Penny Allen
The pharmacy is always closed it's ridiculous. How are you supposed to pick up medications. Closes before you get off work or doesn't open before and is closed on Saturday!!!!
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March 2022 by Jim S.
Wish I could give zero stars! This place sucks! Drove 13 miles to pick up my meds, only to find the pharmacy is closed because they don't have a pharmacist. Even though I got a text that meds were ready.This is BS!!!!Changing to CVS across the street! Walgreens, you're not the only game in town and you've just lost a customer!
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January 2022 by Sharon Krukewitt
I was at Walgreens today and the pharmacy was super busy. I was really impressed with how well the staff handled the customers. Everyone was so polite and friendly in spite of the long lines.
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November 2019 by Taylor Riley
wait 2 hours for my daughters prescription. then went in and still wasnt ready. 8 hours later still not done.. will never go back there.
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August 2019 by Jenifer Bawcum
When a bug has time to crawl from one review mirror to the next. And they decide to close the window after talking to the other 2 cars, this isn't the first time Iv been so disrespected after waiting over 20 minutes. There was at least 2-3 employees standing at the window. I'm done; time to switch pharmacies. This one has went way down hill.
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June 2019 by Christy Thomason Masters
Pharmacy never has enough help . Our prescriptions are never ready when stated . Numerous times not enough meds to give you all that is prescribed. Gonna have to give CVS a try !
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May 2018 by Angel Logsdon
I wanna thank the staff of the Charleston, Il. store for allowing Chewy and I train in your place of business over the last year. Being able to bring him in during not only slow but busy shifts as well has helped more than you know. 90% of all the employees and managers have been amazing about not bothering us until we are done with our shopping or training.. Y'all are amazing. Thank you from the both of us. Chewy is also very appreciative of the generous treats y'all provide at the end of our trip.