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April 2024 by Logan Schmidt
No longer open after 6 or weekends?
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March 2024 by Tommy Mac
First and foremost, the pharmacy is a train wreck and has been for years. But, that is a symptom of Walgreens corporate and the local pharmacists do their best with the lack of corporate support.
That being said, this particular store has major staffing and infrastructure issues. Employees are tasked with doing jobs around the store and don't often mind the check-outs. And they aren't dressed in recognizable uniforms, so you can't easily flag one down for help. You usually have to wait at the photo counter until someone notices you.
Frozen Food section has been out of service for quite some time.
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February 2024 by Kim King
I needed some pictures copied off my phone and they helped me . Very pleasant to deal with. Recommend
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September 2023 by Julie M
We made the switch from CVS to Walgreens solely because Walgreens accepts CareCredit. Although the transition has been challenging, I empathize with the other frustrated customers who have voiced their complaints. However, after personally speaking with the technicians inside the Walgreens, I can't help but feel sorry for them. These individuals are under immense pressure, yet they remain dedicated to their work. The pharmacist, an elderly gentleman, works alongside a middle-aged female technician and a young man in his twenties who is just starting out. Despite the constant demands from customers through the drive-thru, phone, and in-person inquiries, these technicians handle every task with professionalism and patience. During my visit, I had a large order for my family, and it took some time to ensure I had everything I needed before checking out. In the interim, approximately six people lined up behind me, eager to complete their own tasks. I urge everyone to bear in mind the challenges these technicians face daily and show them some kindness and grace. They must be exhausted from working tirelessly to ensure the smooth running of the pharmacy.
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August 2023 by Jami Leesman
Nice and organized
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July 2023 by Ed Taylor
Needed liquid coricidin and tissue. Thanks
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July 2023 by Janie Houk-Gausmann
Terrible service.... especially the pharmacy
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April 2023 by Mark wilson
Pharmacy is closed on the weekend? D*** decision right there. Your lucky to get one star
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February 2023 by Pam Cox
Well , My Daughter got out of hospital on Monday the 30th. She called Tuesday and was told it would be ready weds. I go weds to pick up and it's not ready. I call on Thursday the 2nd and ask about prescription and am in told it's not ready. I am like what we told it would be done Tuesday, I was then told oh, didn't know someone told u that. It's 15 pills antibiotics that she needs. So here we are 3days later and no prescription. Will be last time, hopefully the infection isn't coming back due to Walgreens lack of
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January 2023 by Sarah Sera
The acetaminophen for arthritis was out of stock for the two smaller sizes but I'm sure it is ordered for truck. I just didn't like spending $15 on a bottle. Then I had a coupon for $7 off my next purchase. Spent a lot and got only $5 off. Same thing when I had a $6 one. Qualifications were met. Cashier didn't know why it was less either. Other than that I like Walgreens.
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January 2023 by sabrina campos
While checking out I was waiting behind another customer. When the man finally saw there was a line forming he stood up from his task and sighed as if it were a chore to check us out. The only thing he said to either of us was “phone number?” (For the Walgreens card) while I was trying to pay he got a call on his cell phone and instead of answering after my transaction was done he answered it to talk to his roommates. I had to wait until he was done with his phone call. I work in customer service and it was one of the rudest things that has ever been done to me. Even if my customers called me slurs I would never be that disrespectful.
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December 2022 by Rachel Taylor
This pharmacy really needs better hours. My daughter had surgery and I went to fill her prescription at 5:30 stood for ten minutes only to be informed that they close in 20 minutes. They did ask me if I wanted to go to a different pharmacy. I also have disabled clients who have time sensitive medication and can't get them filled over the weekend since there is no pharmacist on the weekend.
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July 2022 by Taylor Shores
My son has an ear infection that is causing him a lot of pain. Got his prescriptions for his anabiotic sent to Charleston Walgreens on a Saturday. Pulled up before their business hours in their drive-through and came back at the time listed that they were open. Went inside because drive-through was still not open. Come to find out after two trips to Walgreens in Charleston they have no pharmacist on the weekends. The hours on the outside of the store still have not been updated. Now I have to drive to Mattoon to get the prescription transferred over so my son doesn’t have to wait until Monday to get his medications.
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July 2022 by R eh
THE WORST!@#$%$#$%%%$^&**&^it
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May 2022 by Don Smith
Nice selection of products and clean store. Staff are courteous and helpful. Better prices when there is a Walgreens product available. Prices are competitive on national brand products. Would recommend you give them a try.
