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March 2024 by LD
Due to unfortunate circumstances, my family had to use Butler in Chatham twice within January. We had pre-planned both or my parents' service in 2022 which helped make finalizing the services go quicker but even so, our situation was one I hope they don't have often. We delayed my father's service for a month with no planned date, waiting for my mom's health to improve. And then we went from no idea to wanting to have the service with a week's time. Our Director Porcelain was one of the most professional and caring people i have ever met. She was always ready to help us to make anything happen that we wanted in either my mom's or dad's service. The entire staff was courteous and pleasant to deal with and made everyone there feel welcome and appreciated and like we were the only thing they had been focusing on since we contacted them. Porcelain even frequently would text me if we hadn't talked in a few days to see if the situation had changed, to check on my mom's health and to make us feel like everything was under control despite the spiraling mess we were in the middle of.
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May 2023 by Sue Z
Butler Funeral Home was so patient, kind, understanding and helpful when my mother passed away. Their attention to details ensured a smooth decision making process. The knowledge and professionalism of their staff is second to none.
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September 2022 by Vickie Green
I would like to express my gratitude to Butler Funeral home and their professional and caring staff for the exceptional services they provided during my Mother’s passing. My entire family was treated with the utmost respect and dignity. We were always explained what to expect through the whole process and always allowed as much time as needed whether to ask more questions, spend more time with my mom or checking in on me after the funeral. They even had a special “Star” class the day of the memorial service for my 8 year old granddaughter to help her understand what was going on and not make it a scary day for her. Thank you to the entire Butler staff for giving us the best experience possible during our time of need.
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August 2022 by Susan Minder
Staff go out of their way to ensure the best is done for the services. Very considerate during such a difficult time.
