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March 2022 by Mary Meisner
Great customer service. Friendly tellers at the drive thru! Love how they call you by name.
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October 2020 by Huynh Pham
Very friendly, took their time. Good people. Becky was my banker. She was awesome.
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January 2019 by Kyle Jennings
I was researching financing options and the lender I spoke with said, "we're not really sure how we would make a loan for this so we're going to pass". Any company that isn't interested in helping a potential customer isn't worth my business (I would've been willing to collateralize my deposit accounts but they had no interest in working with me).
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April 2018 by Joyce S.
We've used several banks over the past 37 years and have been at INB for a long time now. Their personal service is unmatched. Very friendly and attentive and they work hard to know and remember customers. The digital banking app is great and the network of teller machines is incredible. Whether at the drive thru, inside at the teller or sitting with a personal banker, we have always had an easy and friendly experience. The personal bankers are well trained and very knowledgeable. One of the increasingly few reasons to stay in Illinois!
