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“My CRV was backed into at Target parking lot, denting/cracking paint.
It was an unwitnessed event.
Called State Farm that same day. Brett was great instructing me to get an estimate and then contact him back.
Brett has been very helpful instructing how to proceed, He even initiated the claim phone call.
I really appreciated everything he did, and would not hesitate to recommend Brett, at State Farm”
“I recently worked with Maddy and her customer service was amazing! She was very helpful with all my questions and concerns and seemed very knowledgeable in her field. I was impressed with how clearly she explained the different coverage options and helped me find a policy that fit both my needs and my budget. I highly recommend her and the team at Regan Bruenger State Farm Agency!”
“I've been a client of Daton's for many years- I would highly recommend his office!! Everyone is very helpful and are always happy to help with requests.”
“Quincy was so easy to work with on switching my fiancés car insurance to State Farm! Saved so much money and it was a quick and easy process. Highly recommend giving him a call for any insurance needs!”
“Matt and Olivia are amazing! They both are friendly, knowledgeable and so nice to work with. As first time State Farm customers we are impressed and would recommend this agency office to anyone!”
“We talked to Wyatt. He was very respectful and knowledgeable throughout the whole process. He helped us so we could bundle both house and auto. Would 100% use him for insurance purposes again. Thank you!!!”
“I can’t say enough good about working with Trinity! Her professionalism and dedication to sharing her expertise is top notch. She made me feel heard and made sure all of my needs were met. Five stars in every aspect!”
“Have had State Farm Insurance since my first car at age 16(49 years). They have always been there when we needed them. The latest home owners claim - new roof and siding - was addressed as I would have expected. Russ and his staff were there for us all along and assisted throughout the claims process.”
“Every experience I have with an associate from Damon Priddy-State Farm is comfortable and informative. Recently, Orion contacted me to go over my policy. He was so nice! He also explained a few things to me about my policy that I was unaware of and offered me a quote for comprehensive coverage. An incredible bunch of people!”
“State Farm has always been eager and willing to explain things regarding insurance for my cars. I have had several changes in past few months and they had no problems with that and made the adjustments. I have been with them for over 20 years.”
“NICOLE M is my agent and she was over all AMAZING. She was kind, patience of an ? angel and willing to answer any questions you have. Thank you Nicole here's your flowers ??????”
“Kelsey was of great help on getting the right help and being reimbursed for roadside assistance when I got stranded. She was kind, helpful and responded very quickly. I highly recommend Derek and his staff.”
“I have had nothing but positive interactions with this agency. Ms. Patterson has always been courteous and has answered any questions I have had. Thank you for a positive experience.”
“Jake Pembrook is a excellent insurance agent for State Farm. I have been with State Farm for over 10yrs. And He and his secretary Marissa do an excellent job in explaining and answering any and all questions and concerns. They communicate well with their customers and follow thru quickly on any follow up steps. I just bought a new 2024 Chevy Trax over the past Wknd. And Jake and Marissa were available to assist me in that buying process ( on a Saturday). And transfer my auto policy over from my old vehicle to the New Vehicle seamlessly. I can't say it enough Jake and Marissa do an excellent job for State Farm and their customers. They make you feel like Family.
I will Always stay with State Farm for all my insurance needs...Home, Life and auto.
June 2025.
September 2025
I had the pleasure of speaking with (Jeremy) today who works alongside my agent Jake Pembrook. I was calling about forwarding a updated copy of proof of insurance on my Condo Unit policy...that is required annually by my mortgage company of U.S. Bank.
Jeremy super was pleasant and helpful. He normally does not cover this particular department for State Farm but he was taking calls and helping keep the phones answered. Jeremy did a excellent job on communicating with me about getting my Condo Unit owners policy updated with US Bank. He informed me he would leave a note for the person who normally works in this department ( who is out sick today). And if that person is still out sick tomorrow Jeremy said he would update my condo unit owners policy personally with US Bank. Jeremy said he would contact me if any further information is needed. I feel he did a excellent job communicating with me and answering questions. And making sure my condo unit insurance policy stays updated.”
“Chris Winters was a wonderful agent to both my grandmother and my mother (both now deceased).
And now we have him for our Allstate agent.
He is so calm and always available for any questions we have had and will have in the future.”
“I give Alan Hamilton & his team 5 stars. They have always helped me through many trying times I been through the years. I also have had excellent serves threw the claims department.”
“They always take care of our insurance needs. Good customer service. And calls are always answered or promptly returned. Shannon is easy to understand and tries to get us the best pricing possible.”
“My family has worked with Ron Mays and his colleagues for decades. I most recently worked with Michael Clair and to say he is exceptional is an understatement. Kind, courteous, and precise! Not only is he genuine on the phone, but via our email correspondence he was prompt, and made sure to follow up with me----making sure all the paperwork was correct and made it to where it needed to go. Mike has integrity! You can't go wrong with Ron, Mike and his team! And that is saying a lot in the insurance world! Thanks Mike! Truly!”
“Ron moreland and his staff is very delicate to all their clients. They make the clients feel confident with all their choices with their insurance needs and some.”
“Bryan has always been extremely helpful when it comes to our insurance needs. He recently went above and beyond on our claim for roof damage from a recent storm. He saved us a lot of time and frustration in going to bat for us. Thanks, Bryan! Your diligence is much appreciated!”
“I registered for an insurance Ethics VE class though Big I. The class was well run, and time flew by with our excellent instructor Mr. Gerger. He made class informative and interesting. Recommended class.”
“Doris is awesome! She works to get the best quote possible. She also informed me of so much more Acceptance Insurance offers. I Highly recommend Acceptance Insurance in Springfield IL!”
“I’m a fairly new landlord and I’ve been acquiring single family homes over the last couple years, often without much advance notice. I call Mario for a quote and he responds to me day or night, even on vacation, and I’m insured right away. The piece of mind that Mario will take care of me on the spot - super affordably - has been a such an asset to my team.”
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“Every step along the way from the receptionist, processing agents and keeping me updated on a recent claim was exceptional. They have an amazing team of professionals and go out of their way to keep me informed about process, payments and anything new that might benefit me.”